Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless Shopify integration. It's praised for enabling tailored contact forms and emails, enhancing customer interaction. Merchants value its data management and analytics features for improving engagement strategies. The standout feature is the swift, professional customer support available for live chat. Many merchants appreciate the free version and its easy setup. It's recommended for its reliable performance and effective problem-solving capabilities.

January 31, 2024

Super schnell geholfen und sehr freundlich in der Kommunikation!

womido
Germany
About 2 years using the app
November 13, 2023

What an amazing form plug in and customer service was TOP NOTCH!!! Emma fixed everything for me and stayed in the chat until everything was set up! I highly recommend it!

Whiskers & Tail
United States
3 months using the app
January 19, 2024

Emma's support was really great!!!!!

Revopoint 3D US
United States
About 1 month using the app
October 25, 2023

I have just installed the app and have had great support service from Emma (super fast response time with a happy and helpful manner). We are also really happy with the the app integration! Super keen to keep using this form builder! Thanks Globo!!

Healed Pets
Australia
8 months using the app
November 3, 2023

I just wanted to add a simple contact collection form for a freebie download. It was easy to create and add to a page in Shopify. It also automatically integrates contacts into my customers list for email marketing. I did need to email tech support to customize my fonts but they were so helpful and did the work really quickly (and for free). I have the free version so it does display "powered by GloboForm" but I don't mind since this is for a one-time Zoom event and not my main newsletter form.

Nutritionist Mom
United States
4 days using the app
December 1, 2023

Nice and easy app to use with very efficient customer service. Emma solved my issue in less than 2 minutes!

Big Mum's Samosas
United Kingdom
11 days using the app
January 22, 2024

Awesome experience and great support team!

My Store
Greece
10 days using the app
October 31, 2023

I highly recommend using this app. I had an integration related issue and their team supported me so well!

Ferris Wheel Press Retail CA
Canada
Over 1 year using the app
December 29, 2023

Simple and clear settings. The customer service team are very helpful. Solved a lot of issues we met.

Hyperlite
Hong Kong SAR
3 days using the app
November 13, 2023

Helen was brilliant and so helpful and got my issue fixed quickly. Thank you Helen!

Tabitha Mary ltd
United Kingdom
7 months using the app