Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven product recommendations, which are known to boost sales and increase average order value. They appreciate its user-friendly interface, customization options, and seamless integration with Shopify themes. The bundle discount feature and the ability to handle high traffic and large product ranges efficiently are also praised. The customer support team is noted for their quick responses and professionalism. Additional features like manual bundles, enhanced product images, and personalized shopping experiences are also valued.

March 15, 2024

Je suis ravie de cette application et l'équipe m'aide vraiment à proposer les offres comme je le souhaite et m'explique clairement et à l'aide de visuels quand je ne comprends pas bien. Ils me permettent de travailler en autonomie et cela, c'est précieux pour un professionnel.

BIJOUX ARGENT FRANCE
France
Over 1 year using the app
February 20, 2024

App works great, bit hard to get started but customer service is great. Shout out Carlos

GoudenLeder
Netherlands
2 days using the app
December 29, 2023

Very new at this business but was easy to request some help. They emailed me back very fast! I was pleasantly surprised and grateful for their help!
Thank you Jennesca!

Miabella's Corner
United States
2 months using the app
February 27, 2024

Works ok but the Discount for the entire order doesn't work so it kind of defeats the purpose of the app in the first place.

Also, text that you are able to edit in the widget doesn't show up.
And there's no Live chat support which is a big minus for us.

CompassNature
Sweden
About 21 hours using the app
Code Black Belt replied February 28, 2024

Hello CompassNature Team,

We are sorry to hear that you are not happy with our Frequently Bought Together app.

Please, let me say that we have reached out directly to you to rectify any issues and to provide you with clarification and assistance with the app configuration.

Looking at your current configuration, we can see that you have the app disabled on most of your products and for the product where the app is displayed, the discount is being applied as expected (https://sendspark.com/share/6d3kdxah8mxlazvajltyi9wq120g3q4q).

We are available on chat and email and we even helped you with your previous requests on both, via email and chat. The only instance you may not get someone via chat is if available agents are busy, otherwise, we can be reached via email and we do respond with urgency.

We can also arrange a phone call if you prefer to speak on the phone, just let us know whichever you like and we will do our best to assist you.

Please feel free to respond to one of our emails anytime to further assist you with your concerns, making sure that you are happy with the app and that all your needs are addressed.

Yours sincerely,

Code Black Belt's Support Team

March 13, 2024

Very good and fast setting.

Alva And Passion HK
Hong Kong SAR
4 months using the app
January 1, 2024

Amazing app, this is the only app I have tried that really shows what other buyers bought. Thank you Louisa for amazing support!

Svetlana.

Alternativa Webshop
Croatia
About 2 months using the app
December 11, 2023

Excellent app, even better customer support! Their response times are faster than speed of light! Definitely recommended.

LATELITA
United Kingdom
Almost 2 years using the app
February 15, 2024

Very nice app with terrific support. I haven't used it very long but can already see FBT will lead to increased AOV's.

Inventive Garage & Workshop
United States
About 18 hours using the app
March 27, 2024

This app is fantastic! It's simple to set up, and the support team responds quickly and is very helpful.

My Night Light PTY LTD
Australia
2 days using the app
March 30, 2024

Its great. Easy to use.

Worldwide Products
United States
5 months using the app