Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create customized, high-quality web pages. Its intuitive drag-and-drop interface, extensive template library, and user-friendly editor make it suitable for all skill levels. The app is mobile-optimized and offers a range of functions, from simple landing pages to complex collection page templates. Merchants appreciate the 24/7 customer support via chat and the helpful tutorials provided. The app is praised for its extensive features, customization options, and responsive customer service.

June 13, 2023

so I was kind of having issues with the editor, I reach out and the support was able to help out, super fast and comfortably, yes they attend to a lot of people so they might not be online for some hours, you just explain to your best of ability and I'm very sure they will help you to the tiniest problem. to the support and technical team thank you

United RX Solutions
United States
3 months using the app
GemPages replied June 15, 2023

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Best wishes!

May 14, 2023

The Free version lacks a lot of features, the paywall bias is significant but understandable, however even the cheapest subscription offers so much value and the tools are far better than any I've come across so far. The support may have some delays in acknowledging fast due to time zone issues, however once they begin helping they get the job done with utmost efficiency.

14 days using the app
GemPages replied May 14, 2023

Thank you for sharing your feedback. We understand that the limitations of the Free version may be a concern for some users, but we are glad to hear that you have found the value and features offered in the paid subscription to be worthwhile. We apologize for any delays you may have experienced in support due to time zone differences, but we're happy to hear that our team was able to help you efficiently and get the job done.

If you have any further feedback or suggestions on how we can improve our services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product and services to better meet the needs of our users.

March 3, 2023

Gempages is an exceptional app designed for those who want to create stunning and professional-looking web pages effortlessly.

From the moment you start using Gempages, you'll notice the app's intuitive interface and user-friendly design. It's incredibly easy to use and offers a range of customization options that will leave you spoilt for choice. Whether you're a seasoned developer or a novice in the world of web design, Gempages offers a user-friendly experience that can cater to all your needs.

United States
About 2 months using the app
GemPages replied March 3, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

August 1, 2023

I've had a great experience with the GemPages support team. I am not a trained dev and I run into problems above my paygrade pretty often. They always solve them for me quickly, not just telling me what to do myself, but often actually doing it for me! Also, just as an aside, I've used couple other 'drag and drop' builders besides GemPages, and in my opinion, GemPages is the most intuitive of them. I highly recommend GemPages!

My Store
United States
9 days using the app
July 27, 2023

This is the best builder for Shopify. It has many features that can boost your conversion and make landing pages look astonishing. There are a lot of templates you can use for A/B testing. Support is also 5-star. Always there when you need them. It is highly recommended!

United States
Almost 3 years using the app
September 19, 2023

i love the flexibility that this app gives me to more easily customize specific pages and awesome customer service! i had multiple technical questions about how to implement certain features and tina was incredibly helpful and quick to respond!

lake + loft
United States
About 4 years using the app
March 3, 2023

Perfect app, clear, you can create your own design without code knowledge. Many options, very fast and helpful support

7 months using the app
GemPages replied March 3, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

October 11, 2022

Very easy to use, and if you come across any problems the customer service team is so friendly, helpful, and knowledgable. I use gempages to create every page on my site, and it has made a huge difference in the look and feel of the site compared with the stock templates. If you are running an ecom store, having Gempages is a must.

1000 Kingdoms
5 months using the app
GemPages replied October 12, 2022

Hi, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help.

We're always happy to assist!

Cindy | GemPages Customer Success Team

November 21, 2022

you can build unique-looking pages using this app. their team is awesome, they help with literally anything. they help integrate apps properly and can even assist you with coding problems. amazing app and an amazing team behind it is what matters. i have used other page builder apps but by far Gem is the greatest out there.

5 months using the app
GemPages replied November 22, 2022

We're proud to assist with your business. Glad to hear that our support team was there to help you get familiar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

October 5, 2022

The app is very easy to use, makes my online store look so pretty! Most importantly, their support team is SUPER helpful! Their live chat always replies almost instantly (I don't know how they do it tbh!), and solves ALL of my questions every time. It is just amazing

United States
9 months using the app
GemPages replied October 9, 2022

Hi there,

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.