Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and extensive customization options. It's praised for its performance, speed, and seamless integration with other Shopify apps. Unique features like A/B testing, viewport-based animations, and the ability to save and share blocks are appreciated. Many commend the responsive customer support and consider the app good value for money. Regular updates and the ability to use pages or templates across multiple sites are also noted benefits.

September 10, 2023

Hello, Tom from gempage helped me with some coding trouble. The response time was fast and the eservice was very professional!

About 1 month using the app
August 30, 2023

The representative is very patient through out the whole process, guided me step by step, I really like creating content out of GemPages, it is the best and quickest way to design your website.

United States
25 days using the app
August 30, 2023

Horrible customer support. Once you get them on, they are helpful but it takes DAYS to get anyone to reply. I work with website builders all the time and gempages have so many issues. The platform is super unreliable and makes changes itself. This is why you need constant help from the support who are impossible to reach.

So unfortunate since the builder is very promising but any moment your live page can randomly change and stop working and thats just not realistic for a business.

Ive never had such an unreliable experience with any softwares or platforms. I really dont understand where all the 5 star reviews are coming from.

26 days using the app
GemPages replied September 5, 2023

Hi Disainify,

We sincerely apologize for the inconvenience you've experienced with our customer support and the issues you've encountered while using GemPages. We truly value your feedback and understand your frustration.

We want you to know that we've taken your concerns seriously and are actively working to address the issues you've raised. Our team is dedicated to improving the reliability of our platform and ensuring that such random changes and disruptions do not occur in the future.

We also acknowledge that our response time has been slower than ideal due to our current staffing situation, and for that, we are truly sorry. We are actively working to increase our support capacity to provide quicker assistance to our valued customers like you.

We genuinely appreciate your patience and understanding during this time, and we encourage you to reach out to us again if you encounter any further issues. Your feedback helps us make GemPages a better tool for businesses, and we're committed to ensuring your experience improves.
Thank you for choosing GemPages, and we look forward to serving you better in the future.

Warm regards,
GemPages Support Team

August 17, 2023


Quick support like shopify, they always manage to solve my problem quickly.

I am still on the free version, and the service is this good.

I will be upgrading once my website begins to make money!

United Kingdom
About 2 months using the app
July 28, 2023

The team at gempages are awesome, especially Bella, she's so helpful :) Bella was working with me for hours, helping me setup custom code and elements that i needed that I couldn't figure out myself! I'm new to website development and she's helped me every step of the way! The support is top notch from these guys! Highly recommend!!!

Penski Franko Holdings
5 months using the app
GemPages replied July 31, 2023

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service!

Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

September 28, 2023

Great experience, great customer service. Thank you a lot.

I highly recommend this app

About 1 month using the app
November 15, 2023

I would like to express my gratitude to the GemPages team, especially Miley! she was very helpful in sorting out many issues! GemPages app is really cool!

My Store
10 days using the app
November 14, 2023

The platform provides a massive collection of conversion-boosting elements and templates tailored for various niches and categories, allowing users to create professional storefronts that drive conversions

My Store
United States
5 days using the app
August 1, 2023

I've had a great experience with the GemPages support team. I am not a trained dev and I run into problems above my paygrade pretty often. They always solve them for me quickly, not just telling me what to do myself, but often actually doing it for me! Also, just as an aside, I've used couple other 'drag and drop' builders besides GemPages, and in my opinion, GemPages is the most intuitive of them. I highly recommend GemPages!

My Store
United States
4 months using the app
October 1, 2023

Was a amazing app i just want to now how i can put mi gempage in the shopify store i installed the app and i click publish but my shopify main page dont changes help pls

18 days using the app