Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customization options, allowing them to create various types of pages with ease. Its drag-and-drop functionality and seamless integration with e-commerce platforms are highly praised. The technical support team is commended for their expertise and promptness, and the app's performance is noted for its speed and smooth operation. However, some merchants mentioned that the A/B testing feature doesn't track sales conversions and customer service can occasionally be slow. It's suitable for both beginners and experienced merchants, but beginners may need to invest time in learning its features.

May 20, 2024

Annie and everyone else on the support team has been super super helpful, offering above and beyond support for anything I ask. I can't say I've ever had as helpful tech support as GemPages has. Much appreciated and they've got a loyal customer.

My Store
Australia
3 days using the app
April 25, 2024

I was testing different apps for funnel building and forgot to cancel the subscription, and they refused to give me the refund even thought I didn't use the app, I definitely recommend use funnelish it's way better

ELYON
Colombia
2 months using the app
GemPages replied May 14, 2024

Dear ELYON,

Thank you for entrusting us with your business. We understand the importance of your time and investment. Regrettably, like many other companies, we have established refund policies to maintain fairness among all our customers, which also involves Shopify Billing Management.

We apologize if our policy did not align with your expectations, and we appreciate your understanding in this matter.

Should you require further assistance, please do not hesitate to contact us.

Best regards,
GemPages Support Team

March 24, 2024

it's super convenient to use and if you have any problems or questions - the Support Team replies very quickly!

Surreal Academy
United Kingdom
20 days using the app
March 27, 2024

Very helpful customer service, no problems with gempages!

Calming Rings
United Kingdom
About 1 year using the app
January 31, 2024

GemPages is an app that we can definitely recommend to anyone currently part of the Shopify community looking for a smoother web page building experience. and I have very good experience with one of the customer care staff 4Anthony Great Service resolve my issue in couple of hour, thank you so much

Luxuries for Less ®
United Arab Emirates
3 months using the app
April 8, 2024

STAY AWAY. INSTALLS CODE AND DOES NOT GET REMOVED WHEN YOU UNINSTALL THE APP!!!!! Now the Site is LITTERED with all their Code!!!

No mention of code being installed....their "AI" is a joke, it doesn't work. Stay away from this APP..installs Code and doesn't get removed when the App is uninstalled.

theLightShop
United States
23 days using the app
January 23, 2024

I am honestly incredibly pleased with not only this app, but their customer service. The app works very well with little issues. Any issue that comes up, their support is quick to resolve. 100% recommend.

Oceanfront Gift Company
United States
8 months using the app
April 16, 2024

Really good solution and helpful support service. Could do with a few more templates but still worthwhile.

Atelerix
United Kingdom
11 days using the app
February 27, 2024

I can only recommend this app. It's great and the developers and technicians who help with questions and customizations are even better!

Tom, Liam and Annie are very reliable and professional with their help and this is one more reason why I give them 5 stars. I can only recommend them and the app in general.

Thank you GemPages for being here.

Mein Shop
Germany
3 days using the app
April 27, 2024

They are great! I had many questions today and most time they responded within 30 minutes and solved my issues.

Eva Store
Hong Kong SAR
8 days using the app