GemPages Landing Page Builder , 4,140 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly, customizable design interface with drag-and-drop functionality. They appreciate its ability to create professional websites, transfer pages between shops, and its seamless integration with e-commerce platforms. The app's customer service is praised for efficient problem-solving. Merchants also value its responsive design, fast loading times, regular updates, custom code support, and third-party app integration. However, while it supports A/B testing, it doesn't track sales conversions.
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It is a scam they steal your money never subscribe !!!
They will never give you a refund or youw ould be able to downgrade your plan, once you subscribe !
Dear ThemePagesAcademy,
We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience. However, we would like to address some misconceptions in your review.
Firstly, we assure you that we are not a scam. We value the trust of our customers and strive to provide exceptional service. Many of our customers have been with us for a significant period, which speaks to our credibility. If we were indeed a scam, we believe that numerous customers would have left by now.
Regarding refunds, we want to clarify that we have a dedicated customer support team available to assist with any concerns or refund requests. However, we have not received any communication from you regarding a refund. If you believe you are eligible for a refund as per our refund policies, we encourage you to reach out to our customer support team so we can assist you promptly. We have successfully facilitated refunds for eligible customers following our policies.
Additionally, downgrading your plan is a straightforward process that can be easily handled by contacting our customer support team. We have assisted numerous customers in downgrading their plans to better suit their needs. This manual process helps us ensure better management of the billing system, as we operate under the billing control of Shopify.
Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to address your concerns and improve your experience with us. Please feel free to reach out to our customer support team for further assistance.
Best regards,
GemPages Customer Support Team
At first I was not very satisfied, because the support did not reply to me for a long time, but it turned out that they had holidays. The following days, support wrote me back immediately and they were even willing to customize things I needed. I have never experienced better support. Thank you so much whole team.
Its really to bad services. I canceled my free trial plan 3.day but they kept charging me!!! I talk to customer service and they said, they will deposit deposit your money in 5 day but its lie!!
Dear New Yorker Store,
We apologize sincerely for the inconvenience you experienced.
Upon reviewing our records, we have confirmed that the refund was successfully processed from our end as per our latest communication.
Should you require any further assistance or if there are any lingering concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you for providing your feedback. We are committed to continuously improving our service and will strive to ensure a more seamless experience in the future.
Warm regards,
GemPages Customer Support Team
GemPages es excelente, no soy ningún experto en diseño, pero la interfaz está hecha para cualquier usuario, claro que hay que practicar y aprender, pero todo es muy intuitivo, y lo mejor cualquier duda que tengas está el apoyo de los asesores quienes te brindan asesoramiento total, en especial Jane. Recomiendo esta app
AMAZING customer service!!! Ken was a great help and I love the app.
GemPages customer assistance is next level, worth five stars alone. Two people helped me, Tony and Cindy, both of which responded very quickly to my issues from 5pm all the way to 2am. They resolved my issue completely, almost as fast as their response time. Get those two a raise.
The most aesthetic and easy to operate page builder. And I've tried many. The mental resistance of having to create a website can sometimes be tough to push through - but thank goodness for Gempages. It's so optimized, everything is extremely organized AND the team is quick and helpful which is an absolute dealbreaker.
Gempages>
Excellent software. Gempages is easy to use and the support team is very good!
Great app. I have 3 stores on it and it really makes my websites look really good.
I like using gempage because its service is perfect. Any problems I encounter during use are solved perfectly and quickly.