Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customization options, including pre-designed templates. They value its drag-and-drop interface and mobile responsiveness. The support team is praised for its efficiency and 24/7 availability, often providing custom coding solutions. Merchants report increased conversion rates, but some note the lack of certain features like individual blog page design and a slightly higher cost for full access. Despite these minor issues, many find the app worth the investment.

August 14, 2023

Had a great experience with GemPages! The customer support is genuinely so amazing, Bella and her team fixed a problem that I've been having in less than 30 minutes. Truly so grateful.

United States
About 2 months using the app
Edited September 20, 2023

best customer support and better than pagefly %100
customer service is clearly fast and they are so helpful
they are everytime so fast and helpfull
100% perfect

About 2 months using the app
July 18, 2023

I would recommend GemPages Page Builder to anyone who needs to create a page(s) that you can design to help with conversions. The options are many, to many for me but their support is there quickly to help non techie people like me navigate.

Kith and Kin Forever
United States
4 months using the app
GemPages replied July 20, 2023

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

September 21, 2023

Honestly since I've installed this app my domain stopped working. A lot of bugs and the customer service is terrible. 0 in depth explanation on how to fix it or how to set up Gempages up from A to Z. Extremely disappointed, which is very surprising considering the fact they got 4.9 stars.

9 days using the app
GemPages replied September 24, 2023

Dear Shay,

We're genuinely sorry to hear about your recent experience, and we apologize for any inconvenience you've faced. We understand that encountering difficulties with your domain can be frustrating. Please note that domain-related issues often fall outside our product's scope, but we did our best to guide you through it.

GemPages can indeed have a learning curve, especially for those new to it, and we appreciate your patience as you navigate its features. Our support team is here to assist you every step of the way, and we're continuously working to improve our product to provide you with a smoother experience.

We hope you'll give GemPages another chance, and we're committed to helping you achieve your goals. Thank you for your feedback, and we look forward to assisting you further.

Best regards,
The GemPages Support Team

August 11, 2023

Great app to use, although it has some limited features for responsive screens.

Great Customer Support, I contacted them several times for various issues, and they were able to help out themselves or pass on the issue to the rest of the team who then solved my issue.

Coolicon Lighting
United Kingdom
2 months using the app
August 1, 2023

Gempages and the support team made it posible to create my dream website by myself! The Staff is very kind and helps with every tiny problem if you Ask!

All in Protein
2 months using the app
July 19, 2023

I think if you just starting out in E commerce , their service is absolutely worth it. You will be able to built websites stress free not only because of a lot of templates , but also because of support team you will have , they available pretty much 24/7 , any problem you will have they can solve it.

United States
3 months using the app
GemPages replied July 20, 2023

We're proud to assist with your business. Glad to hear that support team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

October 19, 2023

Great support

Lithium Pros
United States
Over 2 years using the app
October 3, 2023

La mejor herramienta que he probado para crear páginas de producto y landing pages, la atención al cliente super rápida y efectiva para ayudarte y solucionarte cualquier problema

seven peaks online
About 1 month using the app
August 15, 2023

Awesome support. Very professional and Helpful.

Liam and Tony are bought great support. Well deserved of 5 stars!

United States
3 months using the app