Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable features that allow for professional website creation without coding. Its drag-and-drop functionality and intuitive design interface are highly praised. The technical support team is recognized for their prompt, expert assistance. Some merchants have requested an A/B testing feature for tracking sales conversions. The app integrates well with Shopify and other apps, providing a comprehensive solution for enhancing online stores.

December 12, 2023

It may have one of the best customer support services I have seen, not only on a shopify app, but in general on all type of businesses. They really help you personally resolve any kind of problem is it was theirs. Specially Thanks to Tom and Liam that have been helping me.

ATLANTIC BOARDS
Spain
8 days using the app
December 10, 2023

Very responsive support team even on a sunday!

Thanks a lot helping me out quickly.

Olavita Skincare
Canada
8 months using the app
Edited March 24, 2024

Please refund. I installed it on 3/10 and uninstalled it on 3/11. Because I didn't need it, I didn't use it. But they charged me $29. I haven't used it so please take my money.

Lufod
South Korea
2 days using the app
GemPages replied March 27, 2024

Dear Lufod,

We extend our sincere apologies for the unfortunate circumstances that prompted the decision to cancel your service.

It's important to clarify that the billing system is overseen by Shopify, and as a third-party application, we are bound to adhere to its regulations.

Regarding your request for a refund, we kindly ask that you reach out to our Customer Support team via live chat or email. We are committed to providing prompt assistance and resolving your concerns effectively.

Thank you for your understanding and cooperation.

Warm regards,

GemPages Support Team

December 21, 2023

just loaded the app and had a small issue (on my end) and Morgen was great about the whole thing. She checked in on me the next day just to make sure im good. super pleased. Super fast response completely happy with my decision. Morgen is fantastic

Elle Violets
United States
3 days using the app
February 20, 2024

I was satisfied with the service, they are fast and efficient.

EVOUP
Colombia
Over 1 year using the app
December 17, 2023

I love GemPages for its awesome support. Whenever i have a problem i get fast and transparent solutions.

GemSounds
Germany
7 months using the app
December 22, 2023

Really great app and great customer service.
Can strongly recommend it.

Emmery Skincare
Denmark
8 months using the app
March 14, 2024

Awesome and prompt support!

Adventure Protection
Australia
About 2 months using the app
March 15, 2024

Great app and great customer service!

PauPau
Germany
25 days using the app
December 7, 2023

As a programmer, I really appreciate this app for its user-friendly use, design and customization.

X-PHY
Singapore
4 months using the app