Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create customized, high-quality web pages. Its intuitive drag-and-drop interface, extensive template library, and user-friendly editor make it suitable for all skill levels. The app is mobile-optimized and offers a range of functions, from simple landing pages to complex collection page templates. Merchants appreciate the 24/7 customer support via chat and the helpful tutorials provided. The app is praised for its extensive features, customization options, and responsive customer service.

May 13, 2023

Amazing app, it's a bit difficult at the beggining but then it's easy once you learn how to use it. Their customer service is also very helpful.

United Kingdom
8 months using the app
GemPages replied May 14, 2023

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you find our app amazing and that you were able to overcome the initial learning curve.

We're also glad to hear that our customer service team was able to provide helpful assistance to you. We believe that providing excellent customer service is an essential aspect of our business, and we're pleased to know that we were able to meet your needs.

If you have any further feedback or suggestions on how we can improve our app and services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product to better meet the needs of our users.

February 28, 2023

Great app and even greater support. Everytime I need something I go directly to chat and one of the wonderful people there help me in no time. We'll definitely keep using it for a long time. Thank you!

BIG STORE (SC Dynamic Tools SRL)
8 months using the app
GemPages replied March 1, 2023

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

February 7, 2023

10/10 support team, app also has a pretty small learning curve as well to learn so can jump in and start creating on day one

About 1 month using the app
GemPages replied February 9, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

July 26, 2023

Great and easy to use page builder for my online business. Support so far has been excellent with any questions and / or issues that have come up being answered very promptly. Keep it up GemPages

17 days using the app
October 4, 2022

The most intuitive website builder for Shopify I have used. Support is very responsive and can provide custom liquid for you which is huge. Would recommend for any serious ecommerce business

Fire Pit Oasis
United States
6 months using the app
GemPages replied October 4, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Feel free to let us know whenever you need assistance!

Cindy | GemPages Customer Success Team

February 23, 2023

Gempages is my go-to page builder for any store. Very easy to learn & you can build beautiful pages in no time. Also, if you encounter any bugs or problems, the support is always there to help you. Any time I had a problem, it was solved quickly. Thank you Gempages Team!

HeavenHealth Labs
6 months using the app
GemPages replied February 23, 2023

Hi there! We greatly appreciate your love for GemPages. Thanks for leaving us a review.

We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

October 14, 2022

The support team is simply amazing, always there to help with my issues and fast! I've build all my pages now on gempages and they look just as good as when I had them custom coded.

Sassy Saints
United Kingdom
5 months using the app
GemPages replied October 14, 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

May 25, 2023

It's a powerful and flexible builder. Easy to use if you are familiar with any other similar front-end builders. Customer support is also on point. Only suggestion would be auto-save feature to help forgetful designers like myself. Other than that, it's pretty dang awesome!

Oleavicin Care
United States
21 days using the app
GemPages replied May 26, 2023

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. Also really appreciate your suggestion about (auto-save feature)

Our team is so excited to ship more amazing features in the next release of GemPages.

Best wishes!

February 16, 2023

They went above and beyond in helping me get our website to do things that we wanted. They were very professional and very on top of what they were offering. Everything was so quick, and they were so nice during the process.

United States
9 months using the app
GemPages replied February 16, 2023

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Best wishes!

September 6, 2023

We've been using GemPages for quite some time now, and we are absolutely delighted with the level of customization and user-friendliness it offers. Recently, we encountered an issue, but the support team was there to assist us every step of the way. We are incredibly grateful that they were able to recover some of our live pages. Their dedication to customer satisfaction is truly commendable.

Studios Vis A Vis
Over 1 year using the app