Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, versatility, and sales-boosting capabilities. It offers customizable gift options and supports different currencies. Many appreciate its seamless Shopify integration, immediate functionality, and its impact on increasing average order value and conversion rates. The easy-to-navigate design enhances customer experience. The support team is praised for their quick responses, helpfulness, and custom coded support. The reporting feature is also valued by merchants.

April 25, 2024

Solid gwp app. Can sometimes lag a bit, but overall great option for easy gifts that automatically get added to cart. Their support team is also great -- super fast to respond and very hands on. They helped make a few adjustments to improve the gift box app on our site.

Dansko
United States
About 1 year using the app
March 2, 2024

Sehr enttäuscht. Leider funktioniert Sie nicht immer. Kunden wählen Ihre Prämie aber diese wird nicht in die Bestellung aufgenommen. Folge Unzufriedene Kunden, die denken Sie bekommen eine Prämie und dadurch doppelte Versandkosten!

CARLITOS handmade
Germany
Over 2 years using the app
Digismoothie replied March 4, 2024

Hi there,

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with Gift Box. Based on the details you provided, it seems that the problems arose due to some incompatibility with your theme.

Despite our best efforts, there are so many themes and customizations for Shopify stores that occasionally, we encounter ones with which we don't have integrations. Not to worry, our support team is available 24/7 to assist in resolving them :)

Furthermore, we have sent you a follow-up message. If you could spare a moment to respond to our message, we will be committed to identifying the root cause of the discrepancy you experienced. We appreciate you bringing this matter to our attention, and please rest assured that we will make every effort to address and resolve the issue to prevent its recurrence.

Best regards,
Digismoothie

April 25, 2024

Top, service client incroyable !

Helvetskin
Switzerland
7 months using the app
Edited March 11, 2024

Great app with a highly responsive development team and customer service. Great ROS.

We Print Miniatures
United Kingdom
7 months using the app
March 31, 2024

Very good and easy to use app + very fast support

Jeans Barn
Netherlands
3 months using the app
February 14, 2024

Le service client est impeccable !
Ils se démènent pour répondre et effectuer les modifications nécessaires que j'ai demandés.
Je recommande cette application pour sa facilité d'utilisation et le sérieux de l'assistance.

Sort de cire
France
About 1 year using the app
February 5, 2024

Gran servicio post venda

Babau Barcelona
Spain
11 months using the app
February 6, 2024

The customer service team is always ready to help you and responds so quickly. We are so happy that we chose to use Gift Box for our gifting promotion!

Everly
Canada
4 months using the app
January 22, 2024

Works as intended, i cant really tell how much more revenue, i have gotten based on the free gifts, but it seems like the customers are really happy, that they are being handed a free gift.

Makes it much more special, when it pops up/shows up in their cart, so its not just something you do after the fact.

Bachs Bilpleje Shop
Denmark
5 months using the app
January 10, 2024

A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many!

There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.

Fenris Workshop
Canada
9 months using the app