Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization capabilities, and compatibility with various themes. They find it transforms website navigation, making menus easily readable and selectable, especially on mobile. The app offers a free version with extensive customization options. Merchants also highlight the responsive and proactive customer service that quickly resolves issues.

April 8, 2021

Good services and solve the problem quickly. I like this app and feel impressed by its function as well.

Rhino Direct
United Kingdom
About 3 years using the app
December 19, 2018

I vetted out a few Mega Menu's before deciding on this one. And I also wait months before leaving a review of anything. There are several robust options for menu types which gave/gives us incredible flexibility depending on how many (or few) products we have in a collection. The ability to add social icons and a search feature was also a deciding factor even though we have currently opted not to use them. You can add a slew of icons to menu items which I actually used as a development tool while we were building the site—I would add icons to collections that needed attention or that were ready as is, and then delete them all when we were done.

There were several times that I had questions or minor 'bugs' that I needed help with and the customer support was always amazingly friendly. I'm writing this on the heels of them fixing another minor visual request for me. Fortunately I am a night owl so I would always contact them in the late evening and get a response very quickly or by morning (usually earlier). These folks are on another part of the globe, so keep that in mind if you 'need' an issue resolved at 2:00PM local time—they're probably sleeping! If I were you though, I would NOT let that deter you from using this Mega Menu. Flexibility will be the ultimate reason you choose it. At first I was concerned about it being a monthly fee... Shopify apps add up in a hurry, but now I am glad for the access to support and new features as they will come out.

With that said I'd love to see the ability to move Tabs or Lists from one main menu item to another. Currently If you decide to move collections around, you will need to remake the entire drop-down menu if it is located under another main category. I would highly suggest you map out your entire store FIRST before creating the Mega Menu. You can possibly double your work if you keep making changes to your store hierarchy and then have to change your Mega Menu to reflect it. This is a well supported, well crafted app. Just install it already!

Thank you Globo (and Emma!)

bathroommarketplace
United States
About 3 years using the app
July 9, 2018

Excellent Support! Very quick and responsible!

Highly recommended!

Kef Taiwan
Hong Kong SAR
About 3 years using the app
March 4, 2020

Really great app, best free menu out there. Would like the option to reorder link lists but that is a minor inconvenience, hopefully a feature in the future! Great work Globo!

911 Duty Gear USA
Canada
About 3 years using the app
Edited August 26, 2022

The developers are the best! And the app works great. I had some frustration transferring my menu into the new shopify 2.0 version, but they were patient and kind as they helped me through the process of getting my old menu back. Definitely recommend (':

Terra Soleil
United States
About 3 years using the app
February 20, 2023

We've created a great looking navigation, heaps of options and ability to customise. Support is fantastic, they have been very helpful with all my questions and issues I've faced. Thanks Team

Lash Boss Melbourne
Australia
About 3 years using the app
November 7, 2017

Great menu! After trying another menu that cost more, was not as user friendly with less options and was too slow to load on my page, I found this app.

Support is great, although they are in Vietnam so it does take time to respond, but they always respond as soon as they can.

Definitely a 5 star product. Looking forward to seeing more improvements for mobile.

Tactical Gear Junkie
United States
About 3 years using the app
July 8, 2021

Very helpful service - the team went above and beyond to help us set this up and no problem was too big. Highly recommend

Equipo
New Zealand
About 3 years using the app
May 25, 2022

Globo Mega Menu customer service is absolutely incredible! Everyone is so kind, helpful, and dependable. Nothing but 5 stars for this app and the people that work for it.

Mercy House Global
United States
Almost 3 years using the app
April 14, 2020

great app for mega menu. Recommended to everyone.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Funny Welcome Mats
United States
Almost 3 years using the app