Reviews (6,481)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Google Shopping feed management and optimization. It features a user-friendly setup, customization for multiple channels like Google and Facebook, and support for regional campaign tailoring. The support team is praised for their responsiveness and proactive assistance in optimizing feeds and improving ad performance through various support channels, significantly boosting user experience and issue resolution.

June 21, 2022

I'm just started using this app and had a lot of questions for the chat and email support. I have found them to be incredibly helpful and responsive. Seems to be a really good solution to a complicated need.

Ade Blakey Studios
Australia
About 1 year using the app
August 12, 2020

Support was great. I got my problem solve in less than 45mins and i can now enjoy my products being listed on the countries of my wish. Thanks Milan Vaghela it was great talking to you and helping us out.

digi-cv
Germany
About 1 year using the app
February 9, 2022

I asked for help and Ashvin was my support. He showed me through what I needed to get sorted. Very happy with the result

Bazil.NZ
New Zealand
About 1 year using the app
April 4, 2023

Excelente suporte, me ajudou muito, recomendo a todos, ele auxilia em todo o processo de integração as plataformas

Ortho Works Acessórios
Brazil
About 1 year using the app
March 27, 2020

I use this app (and the Microsoft Bing Version) to feed store/product data for shopping ads. Apps are easy to use and relatively inexpensive. Recently with a new store theme I noticed that product variants that had prices that varied across them were being flagged with price-mismatch errors that was resulting in Google disapproving most new product submissions for my ads. I contacted Symprosis to isolate the issue. Within 75 minutes, Symprosis contacted me with a diagnosis and supporting info showing the root cause that was in my Shopify store's theme code that was passing the incorrect data to their app. They suggested I have my code developer fix the issue or offered to do it for me if my developer was unavailable. I took them up on the offer to have them fix it. Within a few hours I received confirmation that they had taken care of MY ISSUE in MY STORE'S CODE. I can now verify that Google's product Crawl algorithms are getting the right data. Just excellent support all the way around to quickly identify the root cause of my issue as bad input coming from my app and then actually correcting the issue on my side that was corrupting my feed.

ecitybargain
United States
About 1 year using the app
September 15, 2022

I have been using this for a year and it helped me to import my Shopify products to google merchant center in real-time. We can also manage google and Facebook ads thru this platform.

BellaTrendz
United States
About 1 year using the app
June 17, 2022

This software is great, the customer service is very professional,Solved many problems for us,will always use

365 Factory Outlet
United States
About 1 year using the app
November 16, 2021

Great Customer Support!
The customer support team is very helpful and all the questions can be answered in a short time. Special shout out to Ashvin, thanks for all the help.
Recommend this app

qd Little Pets
Singapore
About 1 year using the app
August 25, 2021

So far my experience with them has been amazing. They exceeded my expectations. Thank you so much for the help so far!

Koor Designs
Spain
About 1 year using the app
February 28, 2019

Awesome customer support!

MAGIK CARPETS
United States
About 1 year using the app