Reviews (6,431)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting ad performance and sales through efficient Google Shopping feed management. It features a user-friendly interface, seamless Shopify integration, and supports multiple advertising platforms including Facebook and Bing. Merchants value the real-time product updates, versatile feed options, and exceptional customer support, noting the team's responsiveness and helpful optimization tips.
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The app is very useful for google shopping, and the customer support is great ! I highly recommend !
The Support is awesome. They get back to me with their answer very quickly whenever I have any question. Thank you so much!
Excellent application and great service, especially the tracking service and technical assistance by its support team, deserves more than five stars
This App is Great. It helps me to edit my Feed, I can overlook my feed well. Very helpful i recommend it.
I've been a customer of Simprosys for quite some time now, and I can confidently say that their customer service is consistently outstanding. Every interaction I've had with their team has been marked by professionalism, efficiency, and a genuine commitment to resolving any issues or inquiries I've had.
I always receive a prompt and helpful response. It's evident that they value their customers' time and prioritize quick solutions.
Furthermore, the representatives at Simprosys are incredibly knowledgeable about their products and services. Whenever I've needed assistance or clarification on a matter, they've been able to provide clear and comprehensive explanations, helping me navigate through any challenges smoothly.
Keep up the fantastic work!
Warm regards,
Sasa
Dear Merchant,
I am Milan Vaghela, Product Lead at Simprosys InfoMedia.
We sincerely apologize for the inconvenience and frustration you experienced with our service.
Our aim is to provide our merchants with the best support and guidance for setting up or troubleshooting any issues with Google Ads and the Google Merchant Center. However, some issues may be beyond our control and require contacting Google Support directly. For any product-level issue or disapproval, we can guide you on how to address it, but you may need to make the suggested changes on your end to resolve them.
We did not intend to mislead you or leave you without assistance. Regarding your Google account suspension, this is an unfortunate outcome that our app is not responsible for. Therefore, we may have suggested you follow the instructions from Google to appeal the suspension and restore your account.
We appreciate your understanding and cooperation in this matter.
We are always here to help you if you need any further assistance. Please don't hesitate to contact us again if you have any questions or concerns.
I have been looking for this kind of feed for Google Shopping seen 2018
I am a happy man today because I have just jump into app feed for google shopping developed by Simprosys infoMedia. These people are more than experts’ Think about this is how I field about them.
Honestly, I have not met any developer like them, they have everything like expertly, professionalism and honesty. Their feed for google shopping is very good it doses what it made for. Please if you sale product in google merchant center? take it and it will make your live easier.
I use this app to help with product management with Google and now Facebook. The support team is wonderful and provides advice written as well with download examples. There is so much more this app offers. You will love it.
I always like to wait for a while before leaving a review as typically, the support from developers is great in the beginning, and then once a glowing review is left or as time passes, the attention, and responsiveness fade. I am impressed that such is not the case with Simprosys and the various solutions that I have been using for about six months now. They have consistently delivered by way of speedy support and knowledgeable support. In diverse areas. From the Google Merchant Feed troubleshooting to Shopify schema markup issues, they have knowledgeable resources. I wish they would also have an offering for Google Ads as that is a core area that would complement or complete the solutions needed for an e-commerce site. As would feed solutions for other marketplaces such as eBay, Amazon, and, Etsy. And, their rates for the app are reasonable. They are based in India so, time difference may be a challenge initially and I found that someone responds to emails around the clock. Screensharing for support was helpful when email back and forth seemed to not work. One time, I picked up the phone and dialed their number for what was around 8.30a Indian time and was pleasantly surprised to have my call answered by the CEO who walked me through the setup. Having used other major solutions/apps for Google Merchant Center feed before switching over to SimproSys, I can say that they are the way to go. Good job team, Simprosys!
Easy App to use. You can manage all product-related promotions. Great and fast customer care service
Excellent and very responsive technical support!
Looked into our issue promptly.
Thanks for all your help!