Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

June 24, 2022

I have also gotten zero results from this app. If someone can follow up with me via email that would be awesome. I don't think I have anything left to fix, but am not getting results. Thanks

Ora's Amazing Herbal
United States
10 months using the app
Google LLC replied June 27, 2022

Hi there,

Thank you for taking the time to leave a review for our app. My name is William with the marketplaces team at Shopify and I'll take a look over your store and follow up with a direct email to ensure that we can discuss the account specific details. We definitely want to ensure the app works correctly for you so watch out for my email shortly.

William | Marketplaces Support Specialist
Shopify

August 4, 2020

It is a little confusing at first but eventually you can figure out most things. I imagine it may be a lot of trial and error . I like the way that you are able to link to various social media platforms.

C’est Belle Candles
United States
Over 1 year using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

November 23, 2019

I used this app. to connect with the google for my product distribution, it's good app i like it then it should be better if able to support thai langauge

Kriangkrai
Thailand
20 days using the app
Edited April 23, 2020

I love this app! Syncing was easy and quick :) I know this will help boost my new stores sales soon.

T-Shirt Lovers Lounge
United States
20 days using the app
March 22, 2020

Great!........................................................................................................................lolololololololololol

WazzamFam
United States
10 months using the app
December 18, 2020

OK, a little guidance would have been nice. OK, a little guidance would have been nice. OK, a little guidance would have been nice.

Board Shorts for You
United States
Over 1 year using the app
Google LLC replied December 28, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further if you would still like some guidance in the app set up.

Chelsea l Shopify

March 5, 2021

this is helpful and it make my product available to google and rank my traffic in search channel. I like it

The Toddler's Emporium
United States
19 days using the app
February 24, 2022

This app is a complete waste of time as far as I am concerned. I have over 30K products and not one has been approved even though we have complied with their policies on different issues such as "contact us" and "return policies"

SHOPSOLONY
United States
10 months using the app
Google LLC replied February 26, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the Google Channel. I am going to look into this and follow up with you via email with information that can help.

Adil | Shopify

Edited July 18, 2020

Easy to set up. Highly recommend. Wont ne disappointed. This is q great app. I wish I had known sooner

That Girl's Things
United States
19 days using the app
September 8, 2022

Account suspended and no one tells you the reason. They only provide you with long documents to guess what the reason is. Contacted support and they say no reason for suspension, but still denied when review requested. It is all a mystery ... or maybe only for those they want to do business with.

Bernice Milldred - Christian Homeschool
United States
10 months using the app
Google LLC replied September 12, 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Thomas | Shopify