Reviews (515)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy integration with Shopify, offering a broad range of high-quality products like throw pillows, mugs, and apparel. They highlight the user-friendly platform, fast shipping, and excellent print quality. Additionally, responsive customer service and valuable educational resources are noted for enhancing business growth and expanding product offerings efficiently.
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I really enjoyed using gooten in creating some of the items I added to my mother's day gift special collections. It had a lot of product in their catalog that are not too frequent anywhere else.
I loved using it a lot
Thank you gooten.
Hi there! Thank you so much for leaving us a review. We love to hear the experience of working with us has been positive with us! Thank you so much for scaling your shop with Gooten! We look forward to continuing to work with you.
The app installation was straightforward once I read the instructions. They have a wide range of products, including some that I haven't seen on other print-on-demand apps. I would like them to add ways my customers can automatically add personalization to the order, but so far, Great app.
Hi there! Thanks so much for leaving us a review! We appreciate your feedback and we are thrilled to hear you have enjoyed your experience with us. We love offering a wide variety of products for our partners and are always adding fun new additions to the catalog. Thank you for scaling with Gooten!
I used this app to add products to my website. They have quite a few of the basic products, not anything that pops out from the rest. A little hard to edit designs as well. But the options to link to shopify is good.
Hey there, thanks for taking the time to leave a review! We're glad to hear that you are satisfied with Gooten, and we look forward to continuing to work with you!
Terrible company. Shipped the wrong item completely and when I asked to get the right one they put it on hold for "copyright reasons" I did the art myself and they need (Commercial proof) so I cant just send them the art. they have already produced about 8 of these exact products for me but now they wont do it because its a reprint. I have asked for the manufacturer but gooten wont give it to me because they know they are a Piece of SH*T company that deserves to be bankrupt. and would lose all their customers because they are terrible. I have had so many problems with them. Just find another site if you can. They do not treat their customers well and DO NOT DESERVE YOUR BUSINESS. This company makes me so mad I had to share this.
Hi there,
I was sorry to hear about your experience with Gooten! We work with thousands of partners across emerging and well-known brands, and try to be judicious stewards of copyright protections. Occasionally we do have a miss as we process thousands of orders a day for our partners, and then reach out to our partner during subsequent orders if something in particular stands out (such as this instance). I am happy to speak to you more about how we can work together on future orders and ensure consistency in processing. We love your creativity and would like to make this right.
Marc Ray
Head of Partner Success
Great app, easy to navigate and awesome prices. Highly recommend. If your starting out and want an easy to use app this is the one.
3 wrong or incomplete orders shipped to my customers in a week. Can't even get a response from the help desk. Time to find another printer.
Hey there. We are sorry to hear about your experience. Our customer support team has an SLA of 72 business hours and respond M-F 9AM-5PM EST. Please submit a helpdesk ticket so we can look into this further! We hope we can improve your experience.
I like the variety of products that it offers. Their quality is up there with the best of them, as well. Highly recommended!
Easy to work with and there are many special products that can't be found anywhere else. The price is fare too.
Really great selection of products to add custom designs. I really like the yoga mat, thermal mug, water bottle, and calendar options. I would recommend this app!
Hi there! Thank you so much for leaving a review. We are happy to hear you like the products we have in our catalog. We do our best to provide a broad selection so that everyone can find something unique they enjoy creating with. Thank you for deciding to grow with Gooten!
pretty decent, prices are decent, shipping is decent, the whole service is pretty decent. customer service is pretty good too!