Reviews (516)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy Shopify integration and user-friendly setup, ideal for selling a wide range of products including home decor and apparel. They praise the high-quality products, responsive customer service, and quick shipping. The competitive pricing, diverse catalog, and straightforward design tools enhance product customization. Additionally, its ability to integrate with other sales channels like Etsy is highly valued.

November 14, 2018

Application super complète il faut du temps pour trouver son choix . trop de choix peut être :-) super !

IdeesFun
New Caledonia
Almost 3 years using the app
July 7, 2016

We have been using Gooten for over 6 months now ever since switching from one of their competitors. Switching to Gooten doubled our margins overnight, while keeping our product quality constant. Since day one their team has been incredibly helpful and has went above and beyond to fix any issues we may have experienced.

Long story short, we couldn't be happier with Gooten and highly recommend ...

Startup Drugz
United States
Almost 3 years using the app
April 27, 2020

I've used the app so far for the accessory pouches, scarves, weekender totes & wrapped canvases. I think all the products mentioned above except for the scarf has pretty good base & printing quality. My designs & artwork colors are well represented on the products. I would like to grow my scarf business significantly but don't feel the base fabric they use scarves is fashionable, or comfortable ...

SAYCRED BLU DESIGN STUDIO
Trinidad & Tobago
Almost 3 years using the app
April 23, 2020

I use this app to drop ship a handful of pet items and a few other products. I mostly use Gooten though for pet beds and the quality is amazing. My customers love the beds too! Absolutely great company for drop shipping and amazing customer service. I highly recommend you check them out.

Kai's Ruff Wear
United States
Over 2 years using the app
Edited May 28, 2021

Their customer support is one of the worst you can deal with. They just have a template they keep repeating. I had an issue with an order so I wanted to update but they cannot change it once it goes to the production, so I asked if they can atleast cancel the shipping since it just been one day since I placed the order and it has not even been printed. The customer agent tells me they cannot ...

WRITTEN IN THE STARS
Canada
Over 2 years using the app
Gooten replied June 23, 2020

Hi, thank you for your review. We are incredibly sorry for the delay and your experience with us during this time. Our support team is receiving an unprecedented number of ...

February 1, 2021

They have good prices for print on demand and customer support was quick to respond about questions. I haven't gotten a sample product yet so I'll update this once I get it to show the experience of ordering and quality of their prints.

GeoffreyPrints
Canada
Over 2 years using the app
Gooten replied February 1, 2021

Hey there! Thank you for leaving us a review. We are thrilled to hear you enjoyed your interactions with our customer support, as they are such an important and valued part ...

January 6, 2021

I think Gooten will be excellent for giclee paper and canvas orders, but I am having trouble understanding the process to purchase some samples so I can know the quality.

Geare Designs
United States
Over 2 years using the app
Gooten replied January 7, 2021

Hi there, thank you for the review! Here is an article from the Gooten blog. To order samples you go through a similar process as you would to place an actual order. We hope ...

February 27, 2021

Gooten's app was easy to install and setup in my Shopify store. It's great they have such a wide product selection to choose from. However, it was a little tricky to figure out how to integrate the products from the Gooten shop over to my Shopify store, since sometimes the SKU would not match up. Overall, this is a great app to dropship high-quality products.

Project Kanvas
United States
Over 2 years using the app
Gooten replied March 1, 2021

Hi there! Thank you so much for leaving us a review. We are so happy to hear you are enjoying the broad variety of products we offer! As far as the integration goes, our ...

November 11, 2019

I HIGHLY RECOMMEND. I've been with Gooten for 3 years now. They've always been a great company to work with. They almost always have the best prices and they've really expanded their selection since the early days. The fulfillment process with shopify is seamless. Customer service was excellent at first; now it's very good. They're a little slower to respond but are ALWAYS very helpful and really ...

The West Wing Lives
United States
Over 2 years using the app
February 13, 2021

I'm using Gooten for the phone cases - nice interface and easy to set up. Also, Gooten's customer support is great. I had a problem with the app install into my Shopify store. I think I hit the wrong account when I was setting it up. Gooten Customer help was super helpful and the issue was resolved in a few hours.

MyPet2Me
United States
Over 2 years using the app
Gooten replied February 18, 2021

Hi there! Thank you so much for leaving us a review. We are thrilled to hear you value our customer support team as much as we do. We agree, they are great! Thank you for ...