Reviews (2,152)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its suite of features that boost customer engagement and sales, including loyalty programs, wishlists, and review management. They appreciate its fast performance, seamless Shopify and Klaviyo integration, and the ability to consolidate multiple functionalities. The wishlist and photo reviews are favorites for enhancing the shopping experience. Exceptional customer support is noted for responsiveness and customization capabilities.

Edited August 13, 2024

There is a simple issue that needs to be fixed, and it is highly disruptive to my store. Unfortunately, they do not have online resources or any live chat support. Since I wrote my one star review, they have been very much in contact, so I upgraded this review.

Verified Shungite
United States
8 months using the app
Growave replied August 10, 2024

Dear team at Verified Shungite,

Thank you for taking the time to share your feedback and for updating your review. We’re pleased to let you know that the issue was resolved ...

July 27, 2024

I am really impressed with the professionalism and responsiveness of the support team at Growave. They are very friendly and eager to help their customers. I really appreciate this. Thank you!

TRMC
United States
12 months using the app
Growave replied July 28, 2024

Dear team at TRMC,

We are glad that our customer service left you impressed. It is something that we’ve always worked very hard on and your satisfaction with our service is ...

May 31, 2024

We were changing themes and had a lot of customizations we wanted to do. So our onboarding process was super long as we always added things we wanted to add or change. The support has been better than anything I have experienced before on Shopify. Always got immediate response from support and the developers got things edited within the same day. Super happy with the first weeks on Growave!

Petit
Sweden
29 days using the app
Growave replied June 2, 2024

Hello, Petit team,

Thank you so much for your kind words💖 We’re thrilled to hear that your onboarding process, despite being long and detailed, was smooth thanks to our ...

June 6, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

The Tumbler Grip
United States
Over 3 years using the app
Growave replied June 9, 2024

Hey, The Tumbler Grip team,

Thank you so much for your wonderful feedback!✨

We're excited to hear that Growave is crucial for your Shopify store! Our team takes great pride ...

September 27, 2024

Great app and fantastic service, very prompt! Thank you.

Clear Diamonds
United Kingdom
16 days using the app
Growave replied September 28, 2024

Dear Clear Diamonds team,

Thank you so much for your fantastic feedback! ✨
We’re delighted to hear that you’re enjoying the app and our service. Our goal is to provide speedy ...

April 17, 2024

The support team is absolutely awesome and made changes that we needed extremely quickly! Thank you so much.

Windrunner Leather
Lithuania
Over 2 years using the app
Growave replied April 19, 2024

Hello Team Windrunner Leather,

We want to extend our heartfelt gratitude for your kind words and the stellar 5-star rating! Hearing that you're enjoying the app and that our ...

July 22, 2024

Tech support is always there to help. Fast response and very friendly.

Atmosphera
Canada
Over 2 years using the app
Growave replied July 23, 2024

Hey, Atmosphera team,

Thank you so much for your 5-star review!
We're happy to hear that you had a great experience with our tech support team.
Delivering excellent service ...

Edited January 28, 2025

Edit: With Growave V2, the platform seems more stable. Support is responsive and good at resolving issues. Still, the occasional bug but that is to be expected I suppose. We highly recommend Growave for your store.

Growave promises an all-in-one marketing solution. At first glance, this seems to be true, but we're in the process of incorporating it into our brand-new website, which isn't even ...

De Spelletjes Vrienden
Netherlands
10 months using the app
Growave replied May 27, 2024

Hello, De Spelletjes Vrienden team,

Thank you for taking the time to share your thoughts with us. We greatly value feedback from all our clients, as it helps us refine and ...

May 16, 2024

I started using Shopify and Growave relatively recent but Growave team is always very helpful and supportive with our questions and request to there support, as well, their product seems getting better with time too. Thanks

ACTokyo
Japan
3 months using the app
Growave replied May 17, 2024

Hi, ACTokyo team,

We really appreciate your kind words and five-star review! 🤩 It's great to know that our team has been able to assist you effectively and that you're seeing ...

May 16, 2024

I was helped quickly. I received a quick response and settings were neatly adjusted and optimized. Very nice, thank you

Good Hair NL
Netherlands
Over 1 year using the app
Growave replied May 20, 2024

Hi Good Hair NL team,

We appreciate your awesome review! It's great to know that our team could help you promptly and adjust your settings perfectly. Your satisfaction is ...