Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

November 6, 2014

Great tool. Just implemented it. Needed help from SocialShopWave but they responded and helped very quickly.

Iris Interiors
United States
About 2 years using the app
September 1, 2015

Great app, excellent support. SocialShopWave app and its support team are very helpful in speeding up the processes of planning and implementation social integration. I would definitely recommend to any shop owner or developer to try SocialShopWave before considering other alternatives.

Vegefruits 4
Taiwan
About 2 years using the app
November 11, 2014

Amazing app and most important perfect support. App is not "plug and play" and you need to make several adjustment. However if you don't feel confident Anton is there and will fix you all in short time. Highly recommended

The Designer Club
United States
Almost 2 years using the app
March 22, 2024

We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!

FLO Aroma
Singapore
About 1 year using the app
Growave replied March 25, 2024

Hey, FLO Aroma team,

Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to provide small businesses like yours with the essential tools they need to succeed, and we're thrilled that our app has met your expectations. Our dedicated support team is always here to assist you promptly, and we're delighted that you've had a positive experience with them.

Keep an eye out for new updates on the horizon – we're excited to continue innovating for you! 🤗🫶

Begaiym, Client Care Specialist

November 13, 2014

The people of social shop wave was very helpful helping me set of everything has been a great and will help grow my business thank you again.

GearWrench Street Team Dealer
United States
Almost 2 years using the app
October 17, 2014

So far, so good. Great idea, alot of content, wonderful tech support.

Hot-Retailer, LLC
United States
Almost 2 years using the app
October 2, 2014

This app is so many function, but free. So unbelievable. Highly recommended.

WHY NOT?
Hong Kong SAR
Almost 2 years using the app
July 21, 2015

Not only is this app amazing, but the customer service is even better! The team at SocialShopWave helped us seamlessly integrate the app into our website. We even got an unsolicited e-mail offering even more integration, and they absolutely delivered!

Keep up the great work with a great product that I hope will continue to evolve.

Wallificent
Canada
Over 1 year using the app
October 27, 2014

SocialShopWave is very good app and it offers you wide and different options for store. We are running fashion store and we used quite some social network plugins. In beginning we were a bit lost, but the support from them was amazing.
They helped and customised app directly and fast.
I would recommend this app

Marko

Clean My Wardrobe
Bulgaria
Over 1 year using the app
Edited October 31, 2015

Social Shop has been amazing. The Social Shop support team is top notch.

Plus Size Fix
United States
Over 1 year using the app