Reviews (2,152)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its suite of features that boost customer engagement and sales, including loyalty programs, wishlists, and review management. They appreciate its fast performance, seamless Shopify and Klaviyo integration, and the ability to consolidate multiple functionalities. The wishlist and photo reviews are favorites for enhancing the shopping experience. Exceptional customer support is noted for responsiveness and customization capabilities.

January 28, 2025

英語で問い合わせは大変ですが、すぐに返信くれてサポートを迅速にしてくれてるのでとても助かっています!

15/e organic
Japan
8 months using the app
Growave replied January 29, 2025

Hello Team at 15/e Organic,

Thank you so much for your kind review! 🩷

We’re thrilled to hear that our support team has been quick and helpful in addressing your inquiries. We ...

July 3, 2024

Although I initially left Growave to try alternatives, none matched its comprehensive features and ease of use. Growave's exceptional service and user-friendly interface made it easy to get started and see immediate revenue impacts. I highly recommend Growave for anyone seeking an all-in-one solution with outstanding customer support.

DIY Craft Warehouse
United States
12 months using the app
Growave replied July 4, 2024

Hello DIY Craft Warehouse,

Thank you for your leaving us a review!

Your feedback is crucial for us and your satisfaction is our main priority.
We are thrilled to see how our ...

Edited December 18, 2024

We've been using Growave on the premium plan for years, and it's truly indispensable for our business. Recently, we've noticed a significant improvement in the quality of their services, which were already excellent.

We rely heavily on Growave for key features like the loyalty program, wishlist, restock alerts, and email integration with Klaviyo, among others. The app's versatility and continuous ...

HapaKristin
Hong Kong SAR
9 months using the app
Growave replied May 22, 2024

Dear HapaKristin team,

Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your ...

July 4, 2024

We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the ...

RIDE OR DIE EQUESTRIAN SHOP
United States
5 months using the app
Growave replied July 5, 2024

Dear team at RIDE OR DIE EQUESTRIAN SHOP,

We are incredibly grateful for your kind words, trust, and continued support. It is significant to us that your business only ...

June 25, 2024

I have used this app for a year. Every time I update my online store theme, the app stops working and I have to wait days to a week for my customers to be able to access their points and rewards again. As a brand that launches new product once a month, this has been frustrating for customers to not be able to access their points or rewards on our launch night. I've had an ongoing issue in trying ...

Alegria Accessories Inc
United States
Almost 2 years using the app
Growave replied June 26, 2024

Dear Team at Alegria Accessories Inc.,

Thank you for sharing your feedback. After thoroughly reviewing your case and the related threads, I’d like to address your concerns ...

May 7, 2024

Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.

Mom Store
New Zealand
About 1 year using the app
Growave replied May 8, 2024

Hey there, Mom Store team,

Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. ...

July 9, 2024

I wanted to express my appreciation for the exceptionally quick support you provided. Your team not only understood my request for changes promptly but also implemented them swiftly and accurately. I'm thoroughly impressed with your service and would highly recommend others to use your services.

Lashesbyrk
Australia
5 months using the app
Growave replied July 10, 2024

Dear Amit and the team at LASHES BY RK,

Thank you so much for your stellar review! 🌟 We're thrilled to hear that our quick and accurate support hit the mark. Your kind words ...

March 22, 2024

We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!

FLO Aroma
Singapore
About 1 year using the app
Growave replied March 25, 2024

Hey, FLO Aroma team,

Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to ...

March 11, 2024

Thank you so much Janat! You are the best, Growave is very nice but what makes it even better is the support advisor backed by the technical team behind it.

You can subscribe to Growaves with a light heart!

They take their time with you, they are kind and understanding. What more could you ask for?

Thank you Janat!

Le Jardin Retrouvé
France
Over 1 year using the app
Growave replied March 12, 2024

Bonjour, Le Jardin Retrouvé team,

Wow, thank you for your incredibly kind words!💖 It warms our hearts to hear that you've had such a positive experience with Growave. Janat ...

Edited July 15, 2024

Uninstalled the app and received a charge, upon reaching out to them they immediately foxed the issue, I can appreciate their customer service and professionalism throughout the whole process

GLAMLIFE BEAUTY
United States
Almost 3 years using the app
Growave replied June 26, 2024

Hello GLAMLIFE BEAUTY Team,

On behalf of the Growave team, I would like to apologize for your negative experience with us. 💔 I have reviewed all the threads, and I am very ...