Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

July 8, 2023

Quick and helpful customer support. Got my review page sorted for me very efficiently. Would recommend this app for shopify

Ambarya
Australia
About 2 years using the app
Growave replied July 8, 2023

Dear Ambarya Team,

Thank you so much for your 5-star review. We appreciate you taking the time to share your wonderful feedback. 🤩

It is our main priority here at Growave to provide excellent service for our dear merchants and we are glad that we met your expectations.

We hope for a long and productive collaboration.

Anna,
Growave Support team!⭐

November 15, 2023

I highly recommend this app. The rewards program is wonderful + review functionality, wishlists and shoppable Instagram galleries! The level of support from the Growave team is outstanding and unbelievably responsive.

UROKO
United States
11 days using the app
Growave replied November 16, 2023

Hey UROKO team,

Thank you for the kind words and the 5-star review! 🥰 We're delighted to hear you love Growave's rewards program, review functionality, wishlists, and shoppable Instagram galleries. Our team is dedicated to providing outstanding and responsive support. We appreciate your recommendation! 💌

Best regards,
Begaiym, Reputation Manager

July 11, 2023

I would definitely recommend this app because it is literally so easy to set up and install.
This is my first time building a Shopify store and I am not very good with computers but the support team always help me with every question and request I have.

I am based in Japan though I do not feel like there is a time difference.
They respond so fast as well!

I do not even remember how many times I asked for their help and they have helped me every time.

Thank you for you service and support, Growave team!

La douceur
Japan
About 2 months using the app
Growave replied July 12, 2023

Hiya, La douceur Team!✨

From the bottom of our hearts, thank you for leaving such a fantastic review. 💜
It's nothing but a pleasure to assist a customer like you and provide you with the best service. It's you who makes us powerful, so consider us fans! We do appreciate that you are our customers, and moreover, the loyal ones. 😘

I hope you will keep gifting the world comfort and from our side, we promise to help you with that! Take care. 🙌

Nurila,
Growave Support Team!

July 18, 2023

Really helpful team. Growave is quite complicated to set up, but it seems to be the best in the market and it offers a lot of value. I've just set mine up with the help of their team.

Authentic House
United Kingdom
8 months using the app
Growave replied July 20, 2023

Hey Authentic House Team,

Thank you so much for your amazing 5-star review. We are absolutely thrilled to receive feedback about our app and the support we provide. Your trust means the world to us. Our Team is always here to provide exceptional service. 🤩

Please do not hesitate to reach out to us at any time if there is anything we can do for you. 🙏🏻

Adil-Ai,
Growave Support Team✨!

May 11, 2023

Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.

Yeppo & Soonsoo
Finland
Almost 2 years using the app
Growave replied May 11, 2023

Hi team of Yeppo & Soonsoo!

Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️!

Please reach out at any time when you need our team's support. We are always here to help you!

Edited July 7, 2023

If you are just starting out with your store, I would highly recommend Growave. It's also great if you already have a store but if you are looking to integrate previous reviews, this might be a daunting process to do by yourself (depending on which app you are importing from). With that said, Anna and the team at Growave was very responsive to my requests with formatting and adding different features to my online store. They also offer a loyalty program, wishlist integration and reviews all in one app. I like how they are all in one app to avoid integrating with third party apps and for collecting analytics all in one place. It also integrated seamlessly with customers and account creation on shopify making users create accounts with my store in order to access the wishlist, loyalty programs and to write reviews. I particularly liked this because it's always encouraged to have more users create an account with you.
I gave 5 stars and not 4 because the team at growave can help you with transferring previous reviews from other apps (if you cant do this process by yourself).

RSVR Jewelers
Canada
18 days using the app
Growave replied July 4, 2023

Dear team at RSVR Jewelers,

Thank you so much for taking your time and leaving us a positive review!🤗

We are glad to hear that your app meets your expectations!

Please kindly be noted that our team works very hard to automate the process of migration from one app to another.
But I would also like to mention that we are always ready to assist you all the way through with any queries you will have about our app!
Let me please assure that we take all the feedback seriously to improve the app, and make it better for you.🙌

​From our side: we are trying to provide the best possible service and improve our app from day to day. ⭐
Once again, thank you for your kind words and for choosing us.💙

Anna,
Growave Support team.

April 27, 2023

Amazing service getting me setup from Begi! Hopefully the app helps with increase in repeat customers, it seems very good!

Snack Squad
United Kingdom
7 months using the app
Growave replied April 27, 2023

Dear team at Snack Squad🥰,

Thanks for the awesome review about Growave💕. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our support team. Thanks for choosing us🙌🏻!

July 7, 2023

Ayana was super helpful with an issue I had displaying the review stars under the collection pages. The app is working very well.

FresaBanana
Spain
8 months using the app
Growave replied July 7, 2023

Hi Diana and the team at Fresa Banana,

Thank you for your incredible 5-star review! We are thrilled to hear that you had a positive experience with our app and services. We sincerely appreciate your support and trust in our platform.

Your satisfaction is our ultimate goal, and we are delighted to have met your expectations. We wish you continued success and growth in your business endeavors ❤. Should you ever need any further assistance, please don't hesitate to reach out to us.

Best wishes Ayana,
Growave Support team.

June 8, 2023

Very professional. The communication was amazing. They are very patient in answering every question I have. Thanks for all your help!

Ombreprom
China
Almost 5 years using the app
Growave replied June 8, 2023

Dear team at Ombreprom, ✨

Thank you so much for this 5-star review. 🙌

We really appreciate you being a customer and helping to share with the community about our service. We will keep you provided with the best service. 👌

Stay with us and Enjoy Growave. 💥

Nurila,
Growave Support team!

May 26, 2023

I'm so glad I upgraded! I was lost with the other plan even after canceling; I found customer support extremely helpful and now have an even better plan with 24/7 customer support! They respond quickly and thoroughly! Thanks so much, Aziz and the whole customer support team!

Mona Lisa Pure
United States
8 months using the app
Growave replied May 26, 2023

Hey Leah and team at Mona Lisa Pure,

Thank you for your kind words. We really appreciate it.🥰

Thank you so much for taking the time to leave a review. We value your support and loyalty, and we're honored to have you as part of our community. 💕

From our side: we are trying to provide the best possible service and improve our app from day to day. 🤗

Once again, thank you for your kind words and for choosing us.❤