Loyalty program, Reviews +3 , 1,858 reviews

Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 1, 2022

Impresionante el Equipo, en mi caso Alex, me ha solucionado todos los temas, y puedo decir que ahora tengo la app perfectamente implementada en mi web. Muy recomendable porque además son 4 pps en 1, con el ahorro de tiempo y dinero que esto supone. GRACIAS!!!!!

Time spent using app: About 2 months
Growave replied September 7, 2022

HiMiCleo&Co team,

Thank you so much for taking the time to leave us 5-star review! We really appreciate you being a customer and helping to share the word about us. We are here for you anytime 🥰 !

Happy Growaing 💙 !

August 30, 2022

I found the backend of this app kind of clunky/unintuitive but the support has been stellar. Alex didn't give up on me even with a ton of back and forth. Thank you!

United States
Time spent using app: 20 days
Growave replied September 12, 2022

Hi team at Rythmatix,

We are very grateful that you took your time and share your feedback with us and all Shopify users.

Alex passes his thanks as well. 😇 We are very glad to hear that our customer support managers made you feel welcome. 🔥

As for the app's backend, please be kindly informed that the app is optimizing with every update and your valuable feedback helps you to be better.

It's absolutely a pleasure for us to help you with any of your requests, that's why please feel free to reach out if you need our assistance! ✨

August 25, 2022

This app USED to be sooo good... and then they "updated". The integrations are so complicated to use now. You can no longer tag similar products for reviews, just honestly, find another app. These guys messed up big time in their "update".

Time spent using app: 7 months
August 25, 2022

If you want to use Klaviyo with this app - STAY AWAY! The integration used to be good, but since they redesigned the app, the integration is brutal. The timing dosen't trigger emails through klaviyo. I've been trying to deal with their customer service in Kyrgyzstan for 6 days and I keep getting this message "Please let me clarify this moment with the developers and get back to you!" The first line doesn't have answers for anything. $99.99 a month for a brutal app - STAY AWAY

Time spent using app: About 1 month
Growave replied September 12, 2022

Hi, the team at ChargeTab,

We are terribly sorry to learn that we have let you down😔. We sincerely appreciate you bringing this to our attention since we are always looking for ways to improve.

I'd like kindly let you know that we have fixed all of the issues with Klaviyo and now everything should work smoothly. I really appreciate your constructive criticism that allowed us the opportunity to improve and do better🙌🏻.

We would appreciate the opportunity for a second chance. I would also like to talk to you personally to ensure that we take all the necessary steps at providing you with the 5-star experience we are known for✨.

August 24, 2022

Very disappointing since the update. I am usually very happy with Growave but the Instagram feature stopped working for over a month now. I reported the issue immediately and no one is able to help. I used to display our influencers Instagram pictures with a specific hashtag and tag the products. Now this does not work and I can only display and tag pictures posted on our IG account (not pictures from a specific hashtag). I would change my review as soon as this issue is fixed.

Hong Kong SAR
Time spent using app: 5 months
Growave replied September 12, 2022

Dear team at CHUU,

I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention🙌🏻.

Regarding your query, I'd like to kindly let you know that our app gives a signal to Facebook via the API, but Facebook's tokens are coming in invalid due to the hashtag posts not being displayed. However, our dev team worked with the Facebook support team and we were able to fix the issue.

I have sent you multiple messages and would really appreciate it if you will get back to me in order for us to make sure everything is working correctly🤗.

We appreciate your time and do hope that you will reach out to us soon✨!

August 19, 2022

Great set of features. Some of the admin pages need work as it can be hard to make some changes after you have launched but the team is always more than happy to help and is very friendly

Approved CBD
United Kingdom
Time spent using app: 2 days
Growave replied September 12, 2022

Hi Approved CBD team,

Hope you are doing great! 🎉

We are very glad to hear that our Support team was helpful to you, our team is always working on their skills, and we are always ready to help you with the questions you have. 🤩 Also, all the members of our company work hard on the app improvement and every feedback about our update is very important to us. We are always open to hearing our customers' opinions because we are a client-oriented company. Thank you very much for your feedback. We appreciate your time! 😉

Have a great week ahead. 🙌

August 18, 2022

The app is great and the staffs Tina and Alex are very helpful. We've gotten some setting issues at the beginning, but all solved by their kindly supports.

紀物書館+JiWu Bookstore
Time spent using app: About 2 months
Growave replied August 19, 2022

Hey 紀物書館+JiWu Bookstore,

Thank you for your 5-star review, it's much appreciated. We appreciate for the fantastic review and are glad we could be of service! Please feel free to contact us again soon. 🥰

Happy Growaving! 💙

August 17, 2022

One of our favorite apps. The customer service is A++++. Always responsive and helpful. I would give more stars if I could.

United States
Time spent using app: About 3 years
Growave replied August 22, 2022

Hi BestSwimwear team,

Thank you for your valuable feedback! We are happy to have a loyal client like you. We appreciate you taking your time and leaving us such an amazing review! 😊

Happy Growaving! 💙

August 17, 2022

I've been using growave for about a month now and I absolutely love using it! My favorite features include the product reviews customers can leave and the shoppable instagram feed. It makes my online boutique look LEGIT. Tina & Alex on the support team were very helpful. They were able to help me in a polite and timely manner. 10/10 would recommend this app

Apero Boutique
United States
Time spent using app: About 2 months
Growave replied August 23, 2022

Hey Apero Boutique team,

Your feelings and thoughts mean a lot to the whole Growave team. 🙌
Our team always tries to perform excellent customer service, the main reason is that we have such incredible customers, like you, who deserve only the best! ❤️

Edited August 17, 2022

The Growave app is a very powerful all-in-one app that encompasses many features that are useful for e-commerce stores. The app is fairly easy to configure and it's UI / UX is simple and intuitive. The greatest part of the app is the translation function which allows for any and all translation of every single word within the app. My store's local demographic isn't English so having this function is extremely helpful versus smile.io is extremely very limited in language support.

wagu wagu
Hong Kong SAR
Time spent using app: 26 days
Growave replied August 22, 2022

Hi Wagu wagu team😊,

Thank you for sharing your thoughts, we are more than happy that we were able to resolve the issue. We will try to improve the app and the customer service since every customer's feedback is valuable, and it is a perfect opportunity for us to see where we need to make changes and developments.

Once again thank you! 🙌