Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features such as loyalty programs, wishlists, and referral programs. It's praised for its user-friendly interface, seamless Shopify integration, and theme compatibility. The app is valued for its cost-effectiveness and responsive customer support that offers customization. It's reported to enhance revenue and customer engagement, with a translation feature beneficial for non-English speaking customers. Regular updates show a commitment to improvement and customer satisfaction.

June 10, 2023

I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.

Gundam Shoppers Network
United States
17 days using the app
Growave replied June 10, 2023

Hello Gundam Shoppers Network team,
Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!

Masha,
Growave Support Team!

June 15, 2023

The app works well and the support team are very helpful with queries and functionality of the app.

Easy to use and nice addition to our store

Curaloe - South Africa
South Africa
Almost 2 years using the app
Growave replied June 15, 2023

Dear Curaloe - South Africa Team,

Thank you for the positive feedback! We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functionality of the app.

We're committed to providing an easy-to-use solution that adds value to our merchants' stores.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Adil-Ai,
Growave Support team.

May 30, 2023

Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.

Shaving Time
United Kingdom
3 months using the app
Growave replied May 30, 2023

Hey, the team at Shaving Time! 💜

Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌

Please let us know what we can do for you.

Aidana,
Growave Support team.

July 6, 2023

Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!

Strength of One
United States
22 days using the app
Growave replied July 6, 2023

Dear team at Strength of One,

Thank you for taking the time to leave us such a great review 🌺!

It's a real pleasure to our ears that you are happy with our app and customer support!
We will do our best to continue to provide you with the highest level of service and product 🙌.

Happy Growaving!💙

Anna,
Growave Support team.

October 6, 2023

What a great app! Works well, and the support from Anna and Ayana is awesome.

Candlelore
Canada
6 months using the app
Growave replied October 8, 2023

Hey, team at Candlelore!

Thank you for your fantastic feedback! We're thrilled to hear that you find our app great and working well for you. We're equally pleased that you've had an awesome experience with our support team members, Anna and Ayana.😍

Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service and support.
If you have any questions or need further assistance, please feel free to reach out. We're here to help! 💓🙏

Begaiym, Reputation Manager!

July 6, 2023

Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.

Mi-Home.pl
Poland
4 months using the app
Growave replied July 6, 2023

Dear team at Mi-Home,

Thank you so much for the fantastic 5-star review! We’re thrilled that you are satisfied with our service. Your feedback is much appreciated, and we hope to be of help again soon! 💗

Janat,
Growave Support team. 🥰

July 6, 2023

Prompt and excellent customer service, would recommend the product and company for all your growth needs.

Bahati Collective
United States
Over 1 year using the app
Growave replied July 6, 2023

Hi team of Bahati Collective,

We highly appreciate your recommendation 🥰! Our big team works hard every day to provide 5-star service and we're support delighted to hear that we were able to do it 🤩✨.

The customer support team sends you best wishes 🙌🏻!

Aidana,
Growave Support team.

June 10, 2023

Integrating this app into my store was a breeze. The app seamlessly integrates with my website and other marketing tools, ensuring a smooth and cohesive experience. I didn't need any technical expertise to set it up, and the support team was always available to assist whenever I had a question.

Zephyrux
Jordan
About 1 month using the app
Growave replied June 10, 2023

Dear team at Zephyrux,

​Thank you so much for taking the time to leave us a 5-star review❤️.
We're glad that customers like you are having a great experience using Growave. We’re here for you anytime✨.

Aidana,
Growave Support Team!

July 25, 2023

Absolutely horrible experience for my customers and myself ever since installing this app. Be prepared for a LOOOOOOOOOTTTTTTTTTTT of wasted time trying to get customer support to actually help you get anything done when there's an issue- they just want to blame it on Shopify when it's really all on their end

Nightmare Before Stitches
United States
About 1 year using the app
Growave replied July 26, 2023

Dear Jetana and Nightmare Before Stitches team,

Thank you for taking the time to share your feedback about our app. We value all input from our users, and we're sorry to hear that you had a less-than-satisfactory experience.

We understand your frustration and want to assure you that our team is actively working on addressing the issues you've mentioned. Our goal is to continuously improve and enhance our app to meet the needs and expectations of our users.

We were trying to contact you, but could not get any answer, thus it would be awesome if you could give us more information or get in touch with our support staff so that we can better understand the precise issues you ran into. We would appreciate the chance to address any issues you may have and provide you with immediate assistance. We are available for you 24/7.

Your feedback is invaluable in helping us identify areas for improvement, and we take your comments seriously. We'll use this as a learning experience to make our app even better.

Thank you again for your honest feedback. We hope you'll consider giving our app another try, and we look forward to providing you with a more positive experience in the future.

Aziz,
Growave Support team.

November 15, 2023

I highly recommend this app. The rewards program is wonderful + review functionality, wishlists and shoppable Instagram galleries! The level of support from the Growave team is outstanding and unbelievably responsive.

UROKO
United States
11 days using the app
Growave replied November 16, 2023

Hey UROKO team,

Thank you for the kind words and the 5-star review! 🥰 We're delighted to hear you love Growave's rewards program, review functionality, wishlists, and shoppable Instagram galleries. Our team is dedicated to providing outstanding and responsive support. We appreciate your recommendation! 💌

Best regards,
Begaiym, Reputation Manager