Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its diverse features such as a loyalty program, wishlist, and product reviews, which help boost sales and customer retention. They appreciate its user-friendly interface, easy setup, and smooth Shopify integration. The referral and social sharing rewards system is recognized for broadening customer reach. The app's customer support is praised for its efficiency and responsiveness. Merchants also note its cost-effectiveness, with some stating it replaces multiple other apps. The translation feature is beneficial for businesses catering to a diverse audience.

July 6, 2023

Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.

4 months using the app
Growave replied July 6, 2023

Dear team at Mi-Home,

Thank you so much for the fantastic 5-star review! We’re thrilled that you are satisfied with our service. Your feedback is much appreciated, and we hope to be of help again soon! 💗

Growave Support team. 🥰

February 3, 2023

Great app. You can do so many things with just this one.
Thank you to amazing customer support teams, they always reply fast and solve the problems.

move me.
About 1 month using the app
Growave replied February 3, 2023

Hi, the team at move me🥰,

Thank you for your great review about Growave💙. We’ve passed your kind words on to our team, they are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you🙌🏻.

Thank you for choosing us✨!

July 16, 2023

Growave has the best customer experience. When I got any problem, they always responded so fast and warmly. Highly recommend.

Soto Studios
United States
6 months using the app
Growave replied July 17, 2023

Hey Soto Studios team,

Thank you so much for your positive review!

We greatly appreciate your kind words 🥰. At Growave, providing exceptional customer experience is our top priority, and we are thrilled to hear that we have met your expectations 😊.
We are dedicated to promptly addressing any issues that may arise and ensuring that our customers feel supported 🤗.

If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Growave!

Growave Support team.

December 29, 2022

Great customer service and an overall great product! I needed help transferring my account and they were very helpful in getting that done!

Parish Crafting Company
United States
4 months using the app
Growave replied January 3, 2023

Hi Parish Crafting Company team,

Thank you for the positive feedback! It's a real pleasure to our ears that you are happy with our app and customer support team!

This made our day, and we are so grateful for merchants like you! We are always here and happy to help in any way we can.

Best wishes,
Your friends at Growave ✨.

April 5, 2023

Love their customer service - its quick and easy to understand.
Ayana - always available and kind! Thank you for the massive help and loving the app!

Know To Glow
3 months using the app
Growave replied April 5, 2023

Dear Know to Glow team,

Thank you for your positive feedback! We are glad that you were satisfied 😇.
A satisfied customer is the best reward for us!

We were glad to help in solving your questions and are always happy to assist you! Wish you a wonderful day ❤.

May 11, 2023

Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.

Yeppo & Soonsoo
Almost 2 years using the app
Growave replied May 11, 2023

Hi team of Yeppo & Soonsoo!

Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️!

Please reach out at any time when you need our team's support. We are always here to help you!

May 27, 2023

It is a great app and the chat assist is fast too. The only thing I would add into the app is an auto discount for my customers when they purchase based on their tier. It is more rewarding and it's easier to retain them. Unless it is already in the app which i don't know how to set it

Fravi Sdn Bhd (Bebehaus) 562119-D
9 days using the app
Growave replied May 27, 2023

​Dear team at Fravi Sdn Bhd (Bebehaus) 562119-D🤗,

Thank you for your positive review of our app! We're thrilled to hear that you find it great and appreciate your kind words about our customer support managers💗.

We appreciate your suggestion about adding an auto discount feature for purchases based on customer tiers. While this feature is not currently available in the app, we'll definitely take your feedback into consideration for future updates. Moreover, we have several workaround rules that give out discounts to customers as a reward for their purchases. If you have any more suggestions or questions, please feel free to reach out. We're here to help🙌🏻!

March 3, 2023

Growave is feature rich and I'm so far very happy with it. The support team are amazing. Really responsive and I feel they have gone out their way to help me with all the technical assistance I needed. Thank you team Growave!! :)

Continental Food Store
United Kingdom
2 months using the app
Growave replied March 6, 2023

Hi, Mustafa and the team of Continental Food Store!

You can't even imagine how grateful we are to hear such warm feedback on your app and Support team 🥰.

Please reach out to us with any query at any time. Our big team is always ready to do our best to meet your expectation. We appreciate your trust 🙏🏻 ✨!

November 23, 2022

Great customer service experience with Rashmi. She replies very promptly and tries to solve any problem we've encountered the best she can. Very helpful, reliable, proactive and available which makes it easy for us to troubleshoot and implement things.

The Sneaker Laundry
2 months using the app
Growave replied November 24, 2022

The Sneaker Laundry team,

Your words made our day and we are very glad that you are happy and satisfied! That is what we strive for 😊.

Rashmi too enjoys working with you. She is all gala about you and mentioned how supportive and understanding you are all the time.

We are happy to help in any way we can and we look forward for more such happy experiences today, tomorrow and always!

January 12, 2023

Very good app with excellent customer service. Highly recommended and I'm sure it will be of great help to our store. Thanks!

6 months using the app
Growave replied January 13, 2023

Hi KUORI team,

Thank you so much for your kind words! We are so happy to hear that you are satisfied with our app. We will continue to try to do everything for our customers 💖.

Happy Growaving 😊