Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

November 13, 2014

The people of social shop wave was very helpful helping me set of everything has been a great and will help grow my business thank you again.

GearWrench Street Team Dealer
United States
Almost 2 years using the app
October 17, 2014

So far, so good. Great idea, alot of content, wonderful tech support.

Hot-Retailer, LLC
United States
Almost 2 years using the app
October 2, 2014

This app is so many function, but free. So unbelievable. Highly recommended.

WHY NOT?
Hong Kong SAR
Almost 2 years using the app
July 21, 2015

Not only is this app amazing, but the customer service is even better! The team at SocialShopWave helped us seamlessly integrate the app into our website. We even got an unsolicited e-mail offering even more integration, and they absolutely delivered!

Keep up the great work with a great product that I hope will continue to evolve.

Wallificent
Canada
Over 1 year using the app
October 27, 2014

SocialShopWave is very good app and it offers you wide and different options for store. We are running fashion store and we used quite some social network plugins. In beginning we were a bit lost, but the support from them was amazing.
They helped and customised app directly and fast.
I would recommend this app

Marko

Clean My Wardrobe
Bulgaria
Over 1 year using the app
Edited October 31, 2015

Social Shop has been amazing. The Social Shop support team is top notch.

Plus Size Fix
United States
Over 1 year using the app
Edited October 21, 2014

Anton and the team at SocialShopWave are great. We had a small problem with the app install and within a short period of time their support had us up and running in no time. Their follow up is superb! Great app, we like that it simplify's logging in and helps convert more potential customers. Highly recommend the SocialShopWave app.

Custom Fire Grates

Custom Fire Grates
United States
Over 1 year using the app
December 2, 2014

very helpful app & tech support response was super fast. Installed the app for me to a custom theme. Million thx to the support team for going the extra miles!!

Selpmas Company Limited
Hong Kong SAR
Over 1 year using the app
October 3, 2014

Highly recommended! Awesome app with great features plus prompt and friendly support! Amazingly, it's free!

Kidz Outfitters
United States
Over 1 year using the app
August 18, 2015

the turnaround and customer service is superb!

Find Keep
United Arab Emirates
Over 1 year using the app