Reviews (2,123)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.
Refine
-
By rating
Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend
Dear Cafe Najjar team,
Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖
Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app!
Begaiym, Reputation Manager
Shopify is an amazing tool but... it can also be very intimidating for a newbie/nontechnical person like me. Add to that all the amazing apps and it can easily become overwhelming. I was apprehensive when I installed Growave. It's only been three days and I have a lot to learn but my fear has quickly faded. I ask a lot of "stupid questions", it's never a problem. They are answered quickly by real human beings. The hand holding is amazing. For a company selling customer experience solutions, they really practice what they preach.
Hey, 59Balloons team,
Thank you for sharing your thoughts! We're happy to have eased your worries about using Growave with Shopify. We understand that navigating the world of e-commerce tools can be overwhelming, especially for newcomers, and we're delighted that our team has been able to provide the support you need. 😍
If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way.
Begaiym, Reputation Manager
fantastic app and fantastic support from their team, super friends and super supportive. Highly recommend
Hey, L'archivo team,
We can't thank you enough for your fantastic feedback!💖 It's wonderful to hear that our app and support team have exceeded your expectations. Your positive recommendation is truly appreciated, and we're dedicated to ensuring that your experience remains nothing short of superb.
If there's anything else you need, don't hesitate to let us know! ✌️
Begaiym, Reputation Manager
What a great app! Works well, and the support from Anna and Ayana is awesome.
Hey, team at Candlelore!
Thank you for your fantastic feedback! We're thrilled to hear that you find our app great and working well for you. We're equally pleased that you've had an awesome experience with our support team members, Anna and Ayana.😍
Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service and support.
If you have any questions or need further assistance, please feel free to reach out. We're here to help! 💓🙏
Begaiym, Reputation Manager!
I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button.
I asked to make this button visible right away, but it seems impossible to implement. I'm not satisfied at all.
Hello Blondesister team,
I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere apologies for the challenges you've encountered while using our platform.
I'm truly sorry to hear about the difficulties you've faced in customizing the rewards page and the visibility of the login button. Providing an intuitive and seamless experience is paramount to us, and I regret that we've fallen short in meeting these expectations. 😥🙏
Your feedback is being taken seriously, and we are currently in discussions with our development team to address the concerns you've raised. We are committed to working diligently to rectify these issues and ensure your satisfaction.
Once again, please accept our sincere apologies for any inconvenience caused. Your feedback is instrumental in helping us improve and serve you better. Thank you for choosing us; we greatly appreciate your trust, and we assure you that we will strive to enhance your experience working with us.
Begaiym, Client Care Specialist
SUPPORT
Hi there, UNTOUCHED UNITED team,
We're over the moon to receive your 5-star review!🤩Our support team works tirelessly to ensure every customer's needs are met, and we're thrilled to hear about your positive experience. Thank you for choosing us, and we're here for you whenever you need us! 🫶
Begaiym, Client Care Specialist
Thank you very much ！I like this app very much！
工作人员非常耐心帮我们修改问题。100%推荐这个插件。
功能非常齐全。
Dear Threecats team,
Thank you very much for your wonderful review!🥳 We're delighted to know that you're enjoying our app and the support provided by our team. Your 100% recommendation is incredibly valued. We're thrilled that you find our plugin feature-rich. We're committed to delivering the best experience possible, and your satisfaction is our utmost priority.
Thank you for your support, and we can't wait to continue exceeding your expectations! 🥰💖
Begaiym, Client Care Specialist
Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!
Hello, Ribcap - Fashionable medical helmets and protective headgear,
We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that our customer service team provided valuable assistance. Thank you for taking the time to share your experience, and thank you for choosing our app! 🤗
Begaiym, Client Care Specialist
Growave is a great addon + the support is amazing!
Go for it!
Hey, Clan Earth team,
Thank you for your kind words! We're thrilled to hear that you're enjoying our app and appreciate our support. Your satisfaction is our priority, and we're here to assist you every step of the way. Cheers to a great partnership! 🥳
Begaiym, Reputation Manager
Really good functions and Excellent customer support I liked so much.
Dear Baredoo Fitness team,
We truly appreciate your positive review! It's great to hear that you found our functions to be of high quality and our customer support exceptional. Your satisfaction is our goal, and we're dedicated to ensuring that your experience with us is nothing short of excellent ✨🥳
Begaiym, Client Care Specialist