Reviews (2,135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.
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Well where to start we can't use all the features and I'm paying $470.4/yearly and I'm stil missing the key features for a good functioning we will think to continue with, next year as it is exesive. For us is like a minus the star we have used to rate.
Dear GLX'S Inc. team,
We're truly sorry that you've encountered such an issue, and we acknowledge all the inconveniences it has caused. I have already sent you an email with a proposed solution to this problem and have attempted to call you several times to discuss it in person. I hope my message has reached you, and I'll be awaiting your response. I genuinely intend to assist you and improve your experience with us.
Begaiym, Client Care Specialist Growave
Stellar customer service, with fast turnaround time. App has a lot of well rounded functionalities for any e-commerce brand.
Hey, Happy Capy Prints ™ team,
Wow, thanks a bunch for the awesome review! We're super happy to hear you're loving our app. Making sure you get great service fast is our jam, so it's awesome that you noticed. And hey, we've put a lot of work into making sure our app does everything you need for your online store, so we're stoked you find it useful. If you ever need anything, just give us a shout! 🤩🤞
Begaiym, Reputation Manager
I'm still getting started, and the APP has many features. Their customer service is great and everything works very well
Dear cuchy.es,
Absolutely happy to hear you're enjoying exploring the app's numerous features! We're dedicated to providing top-notch customer service, so it's fantastic to know that everything is working smoothly for you.
If you ever need assistance or have any questions while you're getting started, please feel free to reach out. We're here to help you make the most out of your experience! 😍🥳
Begaiym, Client Care Specialist
Shoppify's best apps!
When I have a question, I ask a question and the agent answers it very quickly, faster than the speed of light, and very kindly.
Especially agent Yzat. He's the best.
Dear, Marron Glacé Paris team,
We truly appreciate your positive feedback! 🌟 It's wonderful to hear that our app on Shopify has been a valuable asset for you. Our commitment to prompt and friendly customer support is at the forefront of our service, and we're delighted to know that our team, especially Yzat, has exceeded your expectations. Your kind words motivate us to continue delivering the best experience possible.
If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to ensure your satisfaction with our products and support! 💖
Begaiym, Reputation Manager
friendly cs team and efficient :)
Hey, Vetopia team,
We're overjoyed to receive your feedback! It's wonderful to know that our customer support team left such a positive impression on you. We strive to be both friendly and efficient in assisting our valued customers like you. Thank you for choosing Growave, and please feel free to contact us anytime if you need further assistance. We're here for you! 💜
Begaiym, Client Care Specialist
Shopify is an amazing tool but... it can also be very intimidating for a newbie/nontechnical person like me. Add to that all the amazing apps and it can easily become overwhelming. I was apprehensive when I installed Growave. It's only been three days and I have a lot to learn but my fear has quickly faded. I ask a lot of "stupid questions", it's never a problem. They are answered quickly by real human beings. The hand holding is amazing. For a company selling customer experience solutions, they really practice what they preach.
Hey, 59Balloons team,
Thank you for sharing your thoughts! We're happy to have eased your worries about using Growave with Shopify. We understand that navigating the world of e-commerce tools can be overwhelming, especially for newcomers, and we're delighted that our team has been able to provide the support you need. 😍
If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way.
Begaiym, Reputation Manager
Amazing, the support is 10/10 and the app works great.
Hey, Original Allure team,
Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰
If you have any further feedback or suggestions, feel free to share them with us.
Begaiym, Reputation Manager
Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend
Dear Cafe Najjar team,
Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖
Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app!
Begaiym, Reputation Manager
Excellent suivi et équipe très réactive en cas de problème !
L'application permet de nombreuses options et personnalisation, de plus vous bénéficiez d'une vraie assistance en cas de problème !
Je suis très content et je recommande grandement cette application.
Salut, Théia Candle Switzerland team!
Your glowing review and 5-star rating have truly made our day! Knowing that our application has fulfilled your needs with its extensive range of features and personalized options is incredibly rewarding. Our team is committed to providing swift assistance whenever it's needed, so we're thrilled that you've experienced this firsthand.
Thank you sincerely for your enthusiastic recommendation – it's incredibly valuable to us! If there's anything more we can do to assist you, please don't hesitate to get in touch. Cheers! ✨💖
Begaiym, Client Care Specialist
Terrible Support
Does not work
Hello, Olazion team,
We sincerely apologize for the negative experience you had and for your decision to leave a one-star review. We have thoroughly investigated the matter and found that our support team made several attempts to reach out to you via email. However, it's possible that our messages may have been filtered into your spam folder. We kindly request that you check your spam section or provide us with an alternative email address for further communication.
Additionally, our support team tried to contact you via phone calls for many days, but unfortunately, we were directed to voicemail each time.
Please know that our support team responded promptly to your inquiries, and we have reviewed all possible errors on our end. We have done everything possible from our side to assist you.
We would be extremely grateful if you could take a moment to check your email and let us know if you have received our messages. Your feedback is invaluable to us, and we are committed to resolving any issues you may have encountered.
Begaiym, Client Care Specialist