Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

This app is highly recommended for its multifunctional features including a loyalty program, wishlist creation, and product reviews. It's user-friendly, customizable, and easy to set up. Merchants appreciate the responsive customer support and have seen increased sales and customer retention. It integrates well with Shopify and is compatible with various themes. Regular updates reflect a commitment to improvement. The pricing is considered fair for the range of features offered. Additional features like the referral program and translation are also valued.

July 6, 2023

Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!

Strength of One
United States
22 days using the app
Growave replied July 6, 2023

Dear team at Strength of One,

Thank you for taking the time to leave us such a great review 🌺!

It's a real pleasure to our ears that you are happy with our app and customer support!
We will do our best to continue to provide you with the highest level of service and product 🙌.

Happy Growaving!💙

Anna,
Growave Support team.

July 6, 2023

Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.

Mi-Home.pl
Poland
4 months using the app
Growave replied July 6, 2023

Dear team at Mi-Home,

Thank you so much for the fantastic 5-star review! We’re thrilled that you are satisfied with our service. Your feedback is much appreciated, and we hope to be of help again soon! 💗

Janat,
Growave Support team. 🥰

August 7, 2023

If you are just starting out with your store, I would highly recommend Growave. I already test several loyalty apps; this app is the best with the best customer service. the support team for this app kindly responded to my questions and requests one by one. Thank you all!!!!! I will definitely recommend you to other sellers!!!!!

IMARKU
United States
11 days using the app
Growave replied August 8, 2023

Dear Mark and team at IMARKU,

Thank you so much for your 5-star review!🤩
I really appreciate you taking the time to share your experience and being so open with us.💖

We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted.

Our entire team will definitely be happy to read what you wrote!🥰
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Happy Growaving!💙

Anna,
Growave Support team.

July 6, 2023

Prompt and excellent customer service, would recommend the product and company for all your growth needs.

Bahati Collective
United States
Over 1 year using the app
Growave replied July 6, 2023

Hi team of Bahati Collective,

We highly appreciate your recommendation 🥰! Our big team works hard every day to provide 5-star service and we're support delighted to hear that we were able to do it 🤩✨.

The customer support team sends you best wishes 🙌🏻!

Aidana,
Growave Support team.

August 17, 2023

Growave is a game-changer for my Shopify store! A1 support, lightning-fast fixes! Color issue resolved in a flash!

Sunshine Royalty Boutique
United States
About 3 years using the app
Growave replied August 19, 2023

​Dear team at Sunshine Royalty Boutique,

We really appreciate you taking the time to leave us a review! Your review is a great way to let us know we’re on track for making our customers smile!
It makes our day hearing about how much our customers love Growave and the great service they’ve received from our team. 💗

​Let us know if we can do anything else for you. ✨

Janat,
Growave Support Team.

June 10, 2023

I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.

Gundam Shoppers Network
United States
17 days using the app
Growave replied June 10, 2023

Hello Gundam Shoppers Network team,
Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!

Masha,
Growave Support Team!

June 15, 2023

The app works well and the support team are very helpful with queries and functionality of the app.

Easy to use and nice addition to our store

Curaloe - South Africa
South Africa
Almost 2 years using the app
Growave replied June 15, 2023

Dear Curaloe - South Africa Team,

Thank you for the positive feedback! We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functionality of the app.

We're committed to providing an easy-to-use solution that adds value to our merchants' stores.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Adil-Ai,
Growave Support team.

July 26, 2023

Superb apps! Compliance with Online Store 2.0

Great customer service and support team to help us integrate and customize with our new theme.

MPHOnline.com
Malaysia
4 months using the app
Growave replied July 28, 2023

Hi, Eric and MPHOnline team,

Thank you so much for your kind words 🤗! We're thrilled to hear that you're enjoying our app.
Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you in integrating and customizing the apps with your new theme.

If you ever have any more questions or need further support, please don't hesitate to reach out. We're here to help and ensure you have a seamless experience with our product 😊.

Thanks again for your feedback and for being a valued customer! We look forward to continuing to serve you.

Best regards,
Masha
Growave Support team.

May 30, 2023

Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.

Shaving Time
United Kingdom
3 months using the app
Growave replied May 30, 2023

Hey, the team at Shaving Time! 💜

Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌

Please let us know what we can do for you.

Aidana,
Growave Support team.

July 27, 2023

Great app for loyalty programs and wishlist creation! Very intuitive, easy to use on both ends! Growave team is also extremely helpful in solving all sorts of issues - smooth communication, timely responses and fast problem solving. Highly recommend it! I've tried a couple of similar apps and so far Growave is the best, definitely worth it.

Preloved Branded
Hong Kong SAR
About 1 month using the app
Growave replied July 29, 2023

Dear team at Preloved Branded,

Thank you so much for your kind words! We are thrilled that you enjoyed our app and had such a great experience with our support team🥰.

We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Thank you for sharing your experience and for choosing Growave🙌🏻!

Janat,
Growave Support team.