Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

December 13, 2021

The majority of the options on this app are self-explanatory and easy to use. I did need some assistance with adjusting font size and landing page integration, and the support team is REALLY on top of things. Really fast response time and everything was adjusted exactly as I needed.

Sewcial Distance
United States
About 2 months using the app
Growave replied December 13, 2021

Hi, Team of Sewcial Distance✌

Thank you for sharing a review of your recent experience with us, we do appreciate that. Our team here at Growave is committed to providing high-quality customer service and the best app with features, and we’re thrilled to hear that we made a good impression on you💕

We will continue to provide the best service ever and hope to have years of fruitful work with you, once again thanks a lot🤞

Edited September 30, 2020

I accidentally discovered Growave this morning. I was searching for an app that could provide me with a nice Review page. I am just thrilled with my page. I love my new Reviews page and I think "the Wish List is the icing on the cake'. It looks so professional. After all the hard work and long hours designing my new store, I think I deserve to have something really special (like this app. I have the basic plan but you'd think I had the more expensive plan. I am in my 70's and I thought I might feel 'over-whelmed' but Alice helped me through all the steps. It was easier than I had initially anticipated. Growave makes it fun and easy! The support is wonderful. I had a nice lady by the name of 'Alice' who walked me through the whole thing. She made it so easy for me. Thank you Alice and all the Growave team. - Silk Heirloom Wreaths

SILK HEIRLOOM WREATHS
Canada
About 2 months using the app
Growave replied October 8, 2020

Woooow, Silk Heirloom Wreaths! Thank you so much for taking the time to write such amazing feedback! It is so sincere and thus so touching. 😊

We are so happy that you found us just at the right time and even happier to know that we were able to help you. Alice and the team always strive to give the best customer support and are happy to guide you through any question you may have, to make your experience with our app fun and easy!

Hopefully, your nice new Review page will help you to earn your customers' trust and strengthen the social proof by displaying all of your customers' reviews on one page. And the Wishlist, on its turn, will remind them to come back to your shop and purchase your beautiful wreaths.

Enthusiasm doesn't age. And you did such a good job - your store is just AMAZING!

Thank you for choosing us! 💖

Edited February 18, 2019

I use it for reviews. I want customers to see feedback. Kalys has been a great help. I didn’t have to anything. Just said what I wanted and it was done! Thank you so much!

NR CLOSET
United States
About 2 months using the app
September 30, 2020

Can I connect my Instagram account to my Shopify store through this app? If Yes, then tell me how?
Waiting for your reply...
Thank you

CoutureAvenue
United States
About 2 months using the app
Growave replied October 5, 2020

Hi, CoutureAvenue!

With our app installed on a certain plan, you will definitely be able to connect your Instagram to your beautiful store! Our support team has already emailed you to inform you how you can do that. Would you mind checking your inbox? 😊

We are waiting to hear back from you! 💖

December 6, 2021

Support during integration is at a high level. So far the app is working very well and I am satisfied.

Sapsan Sklep
Poland
About 2 months using the app
Growave replied December 6, 2021

Dear team at Sapsan Sklep,

Thank you so much for taking the time to leave us a 5-star review❤️.
We're glad that customers like you are having a great experience using Growave. We’re here for you anytime✨.

Edited June 14, 2017

I absolutely love this app and the staff. They are always there to help me when I need them and even to reassure me when I need a little reassurance. They're the best not to mention they're helping me to gain customers with their cool awesome ad campaigns! I would recommend SocialShopWave to everybody if I could.

Maras Corner
United States
About 2 months using the app
September 29, 2020

I used the app to get a wishlist, which is working great. There was so much more to it. I love the Instagram galleries and shopping pages, that it lets you set up. The reward system is an interesting way to get customers. to earn points. There are many great things all wrapped up in one, all in Growave. Alice was ever so helpful, patient, and kind, in helping me get started. Thank you.

Gold Barz
United States
About 2 months using the app
Growave replied September 30, 2020

Appreciate sharing your feedback, Gold Barz! 😇
It is truly so heartwarming that our efforts reflected on you.

As you have noticed, Growave offers all essential tools to grow your business. Our features are geared towards engaging with customers and increasing social proof. We find ways for customers to see you, connect with you, and stay with you.

And as a shoulder to lean on, our Support team is always just an email away ✌

December 21, 2020

We absolutely love this product.
We've had it on for a few days and already we see great success with it.
We'll be turning on the loyalty program after the new year. Looking forward to using that as well.
Thank you Growave!!!

Campmor
United States
About 2 months using the app
Growave replied December 22, 2020

Good day team at Campmor,

Allow us to express our immense gratitude for leaving a five-star review and investing your time in our improvement!

Thank you so much for choosing us. We are honored to have you as our beloved customer. 🥰

We are gratified for the happiness of assisting you and we sincerely hope that our cooperation will be everlasting and fruitful.
Together we can do great things! 💪🏻🎊

In the meantime, please just drop us a line at support@growave.io if you have any questions, we will be glad to hear from you!

April 26, 2019

Nurila is THE BEST! She has managed to integrate custom wishlist icons into two of my five shops currently using the Growave suite of apps. Growave (formerly Social Shop Wave) is truly a must-have app because it combines so many apps I used to have installed separately, which ultimately slowed down my site tremendously. Not to mention, it's incredibly convenient to have ONE sign in for all my needs, and automatic discount code creation and management!...it's a no-brainer - you're going to save money on monthly subscription fees, and countless money on time saved!

Grim Viking | Authentic Scandinavian Gifts & Celtic Viking Jewelry for Men
United States
About 2 months using the app
June 12, 2016

It is rare when you see the level of commitment shown by Eldar in the first few weeks of using this app. He will make this work for you as it is beginning to for me.

Garden Art And Decor
United States
About 2 months using the app