Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

November 26, 2018

This app is by far one of the best I've ever installed on my store! We've mainly installed it because of the social login and the wishlist feature! At first, they didn't look great because we had to crop our images a little bit weird/ put a white bar on top of them to make it look good) so I contacted the customer support of the app and asked if they'd be able to change the heart button to another position! Long story short; replied literally within 20minutes and custom coded it within a day - everything for free!! Guys, seriously keep up the good work! I already recommended you to 2 of my buddies! And to be honest, the wishlist and social account are probably the future of getting sign-ups for the email list! Gives the customer Value + bonds him to the brand. + you can send automatic emails when a customer has a product in his wishlist that just got on sale! Thanks for the app! Absolutely stunned!

Chaud de Paris
Germany
About 2 months using the app
December 21, 2020

I can only rate amazing. I haven't tested the app in full scale yet, since I will be launching the shop in 14days, but till now all the tests, questions, adjustments, settings, everything I needed was always answered by Growvave amazing customer support! That is what you can read in every review here... well because it is true. :) And I am looking forward to have a long lasting relationship with you Growave:). Thank you.

kitikate Japan
Japan
About 2 months using the app
Growave replied December 21, 2020

Yippee!🥳

Hi-hi team at kitikate Japan,

It is true if I tell you that we are floating on air due to your spectacular review.
We send you a token of love and gratitude for appreciating our service and the Growave. It has been an immense pleasure serving you all through this time and please be sure that we will go above and beyond to keep it up.

We deeply hope that together we will move heaven and earth but succeed the great result for your store 💪🏻🌱

Please be always sure that we are just one mail away if you need any assistance

Edited October 10, 2018

Great app with great customizable features. It works seamlessly with no issues. The support team is excellent too, BTW!

The Good Bourgeois
Germany
About 2 months using the app
August 13, 2020

I love this app!! It has been really easy to set up, plus their customer service is the best. I really recommend it

Meliora
Mexico
About 2 months using the app
July 10, 2023

I love how helpful and friendly the team is, my request was promptly answered.
It is very easy to manage the app even with little or no technical knowledge.

Thank you!

cloudn5
Lebanon
About 2 months using the app
Growave replied July 10, 2023

Dear team at cloudn5☁️,

You just made our day💗! Our team is passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you.

Thank you so much for trusting us, and we can’t wait to help you again in the future🙌🏻.

Begi,
Growave Support team.

October 26, 2022

Growave has been brilliant for my business. My customers are really enjoying being able to earn points and rewards. The customer service is fantastic too and so very helpful!! Highly recommend.

Holistic Kitchen
United Kingdom
About 2 months using the app
Growave replied October 26, 2022

Happy Wednesday to the dearest Holistic Kitchen Team! 🤗

We would like to express deep gratitude for taking your time and leaving an amazing review 😍.
It means a lot to us to know that your business is flourishing with our app!

Please always feel free to contact us or request assistance. Happy Growaving 🐬!

November 29, 2021

10 out of 5 stars :-) because of two key elements
1. Gorwave as a Product: Comprehensive and integrated product that actually works, We are using Rewards, Wishlist and Reviews. Super easy to understand and configure based on our business needs. 2. Exceptional Support & Service: "We really feel that Growave is not just an app provider but part of our own team", huge shout out to Tina as she not only listens to our requirements but works with us in a very structured way to deliver those. Super helpful and easy to communicate team! After working with you guys, I know if ever something goes wrong I have a dedicated and supportive team with me :-). Thank a lot

AngelEze
Australia
About 2 months using the app
Growave replied November 30, 2021

Hi, AngelEze 💗!

Thank you for your valuable feedback. We truly appreciate every word on our team and app 😍😍!

Your feelings and thoughts mean a lot to the whole Growave team. We always strive to improve our service.

We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go the extra mile to help them to get what they want. Your successful experience with the Growave app is our main priority.✨

And again, I would like to thank you for your desire to help us to become better.
Thanks, and enjoy the Growave experience 💝.

Edited June 11, 2022

In love with this app! It's really complete, above and beyond my expectation. The customer service and Tina are just great, they're always available and fix the problem really quickly!

Kaio-Dia
France
About 2 months using the app
Growave replied June 11, 2022

Hi team of Kaio-Dia,

Thank you for 5-stars review 🤩! It made our day ✨!

Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to help you!
Tina conveyed her gratitude as well 🙌.

Happy Growaving!

October 7, 2021

Me encanta porque estábamos buscando una app que resumiese varias funcionalidades de valoración y fidelidad y esta lo consigue. El servicio técnico es estupendo, realmente intentan solucionar los problemas

theCosmethics
Spain
About 2 months using the app
Growave replied October 9, 2021

You have our most sincere appreciation and deepest gratitude for your valued time and thoughts team at theCosmethics 💄!

Please know that it has been an Immense pleasure serving you all through this time and we will try to always handle your work with top care and priority. Using this opportunity I must note that our widgets suit your shop, looking so personalized and special 😇.

Gracias por su crítica 💗!

July 11, 2023

I would definitely recommend this app because it is literally so easy to set up and install.
This is my first time building a Shopify store and I am not very good with computers but the support team always help me with every question and request I have.

I am based in Japan though I do not feel like there is a time difference.
They respond so fast as well!

I do not even remember how many times I asked for their help and they have helped me every time.

Thank you for you service and support, Growave team!

La douceur
Japan
About 2 months using the app
Growave replied July 12, 2023

Hiya, La douceur Team!✨

From the bottom of our hearts, thank you for leaving such a fantastic review. 💜
It's nothing but a pleasure to assist a customer like you and provide you with the best service. It's you who makes us powerful, so consider us fans! We do appreciate that you are our customers, and moreover, the loyal ones. 😘

I hope you will keep gifting the world comfort and from our side, we promise to help you with that! Take care. 🙌

Nurila,
Growave Support Team!