Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

November 28, 2016

This is probably the most encompassing app I have ever seen! The guys who run this are great and are willing to help you get the most of the app. They have really great customer service. I highly recommend!

Jazzy Stone Jewelry
United States
2 months using the app
June 30, 2023

Super friendly support and very helpfull! It looksgreat and very easy for customers to use. Love it!! I will absolutley recomend it.

Susanna Falken Jewellery
Sweden
2 months using the app
Growave replied June 30, 2023

Dear team at Susanna Falken Jewellery🌺,

Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us🙏🏻!

Begi,
Growave Support team.

February 12, 2016

The app is sooooooo GOOD~! Must Have~!!
* Thank you Eldar for the setup!

Prjewel
Hong Kong SAR
2 months using the app
January 20, 2022

We knew growave from a friend. Then we tried to add growave to our shopify store. All things were lovely except for the wishlist part, I tried my best but still failed to add the wishlist features to my store, maybe it is because my store is 2.0 version? When I lost all hope, I wrote to growave team. Out of my expectation, Alex reached out to me pretty fast, very responsive.
Now Alext and the growave team have added all wishlist features to my store, the product page, collection page and the header menu. Thank you so much.

LoveyouWholesale
China
2 months using the app
Growave replied January 21, 2022

Hi LoveyouWholesale Team✨,

We’re so grateful that you took the time out of your day to share your review with us 🥰. It fills us with pride to know that our service is valued by our customers. Your kind words encourage us to continue doing our best to make sure every customer’s experience is a memorable one ⭐️.

Thank you for choosing Growave 🥰!

Edited January 29, 2020

The app has a great design and it's the best support I've had so far. We'll definitely recommend it!

Nuits Pourpres
Switzerland
2 months using the app
May 6, 2019

Tattu & the rest of the team is everything you can ask for and more when it comes to customer support. Within the first few days the owner reached out personally which in this day and age is rare and means a ton. Tattu reached out at the end of our trial and I voiced my concerns as to why I was removing the app and could no longer keep it and she made it possible for us to continue using it. I absolutely LOVE them. It's everything you could wish for in one simple app and I cannot emphasize enough how incredible the support team truly is. Don't use any other app if you haven't tried growave!!!! I promise you won't be disappointed!

MAK Kouture
United States
2 months using the app
July 11, 2023

Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out

BLK & Company
United States
2 months using the app
Growave replied July 13, 2023

Dear BLK & Company,

My deepest regards to you for your excellent review!

Every word of each customer is important to us and we make it our main goal to help people get acquainted with our amazing app. 💕 The greatest satisfaction for us is to see your business flourish and make the lives of your customers more pleasant. 😊

Thank you so much for your trust! We will always support you and provide you with the best service.

Saule,
Growave Support team! 🌸

November 4, 2020

We have tried so many Apps for social login, wish list, review and reward systems but no one satisfied us before we met Growave. The unified essential apps provide rich functions and integrated very well. What's more, the support is wonderful, even if we ask our language specific requests, they accommodate our demands very quickly. We recommend the five stars App for all the online shops who would like to have enrich customer services.

なないろ毛糸
Germany
2 months using the app
Growave replied November 4, 2020

Dear なないろ毛糸, words cannot express how happy we are to have you as a customer in our Growave family! ❤️ We are beyond grateful for the circumstances that have led you to meet us.

It’s so pleasing to know that after trying so many different apps, you finally stuck with Growave and left satisfied. Our developers and product managers have put so much effort to create a platform with all essential apps with a variety of functions in it and we are so happy to see you taking the most out of each feature! ✨

We’ve always tried to make our customers’ experiences with our app as smooth as possible and we believe that Language should not be a barrier. All the words and phrases can be easily translated in the Language Editor section of our app and if not, we are always here to help you to fulfill your specific requests on our back-end for you.

Btw, don’t forget to try out our Instagram app as well. It will allow you to have shoppable photos in the gallery in your lovely store! Your team can always contact Alice or Tattu and they will be more than happy to tell you more about this feature.

Once again, thank you so much for your lovely review and recommendation. Arigatou! 🙏😊

January 16, 2019

great app work for me and our store format, fast support get the job done, and fix issues fast too A+++ service

The Little Market Bunch
Australia
2 months using the app
November 23, 2018

Love the App! I was looking for a way to add a wishlist and reviews to my shop. Not only did this accomplish the job, Tattu, one of their reps, actually customized several things for me so it could be exactly how I wanted it for free! I use the free version of this app

Dixie Pick Boutique
United States
2 months using the app