Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its diverse features such as a loyalty program, wishlist, and product reviews. They value its user-friendly interface, seamless integration with Shopify, and the ability to replace multiple apps. The reward feature is particularly appreciated for boosting repeat orders and conversion rates. The customer support team is praised for their quick responses and efficient problem-solving. The translation feature is seen as a game-changer for reaching a wider audience. Merchants consider the app a good value for money and startup-friendly.

July 1, 2019

This app has a lot to offer and I'm loving it. Still exploring it further.
The customer support service is perfect. I got the opportunity to interact with Tattu from Growave and she's extremely helpful.
Thank you so much.

whoneedsbra
United States
About 1 month using the app
April 7, 2016

The team from SocialShopWave has been very helpful since we installed the app, we have many questions and needs on customization and they answered all our questions SUPER fast, most of the time within half hour or even just few minutes (if your questions were sent during their office hours), and all the customization work are done in light speed.

The idea of having social login, review, instagram, wishlist, comment, etc all in one is such a great idea! As you are sure they are compatible with each other and you only need to keep one email and you have support of everything! We have tried different apps before and it was a hassle to communicate between different app developer when the app are not compatible with each other. But this app totally have this problem solved!

The design is very clean, but you can always ask Eldar for any customization if you need! He is very polite and helpful! (we have been bothering him for quite a while during the trial period)

Hope you guys can keep up the great work and excellent customer service! I am looking forward for more app develop by this company :)

Miniaturesweet
Hong Kong SAR
About 1 month using the app
July 20, 2020

Very comprehensive software, very cost-effective, no one, hope that more and more functions, I will continue to use them, they are very active in solving all my problems

Level Stores
Italy
About 1 month using the app
Growave replied July 23, 2020

Thank you for such an amazing review! We are glad that you are enjoying our platform and recognizing our advantages.

Our main priority is to help customers grow their businesses. Can’t wait to see your store expand and blossom, we will always be by your side sharing tips and tricks to get the best out of Growave! :)

May 8, 2021

A super useful review app recommended by my friend. When using, my website encountered some problems, and the imported reviews could not be displayed well, so I contacted their customer service, only then did I realize that they had been trying to contact me to report problems with my website. My problem has been solved very simply, and I don’t even need to do anything. They also displayed the product reviews on my homepage, thank you very much Tattu :)

ThinkShow
China
About 1 month using the app
Growave replied May 10, 2021

Greetings of the day, the team at ThinkShow!

Thank you a million for your wonderful review. 🦄 🦄 🦄

We know too well the importance of real customers' opinions, that's why we try to support our clients in building their social proof. Just like you're supporting us. :)

And one of our top priorities was and will always be the human connection. Seems too simple, however, the power of communication overcomes any obstacles. 🏔️ 🏔️ 🏔️

Cheers to many happy years together! 💜

September 16, 2021

The team are extremely helpful and managed our transition from another service flawlessly. Great 'out of the box' loyalty program application with a wide range of other services available.

Joshua Lloyd
United Kingdom
About 1 month using the app
Growave replied September 17, 2021

Howdy, Joshua Lloyd Team?

Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us 🤗!

We always do our best to perform the best service for our beloved customers and we are so happy that you enjoyed your experience with us 🙏💗!

Cheers, and take care of yourself 🙋‍♀️!

April 18, 2018

Wonderful customer service!! Solved all the little issues! Nothing Kalys cant fix in a few minutes! Also customized an area of my site for the Sign Up redirects to my membership page for I can control who can sign up. They really didn't have to but they did! And I am very grateful, makes my site even more professional and easy for customers to use! :)

Stylebuy Wholesale
Canada
About 1 month using the app
February 2, 2022

I was torn between many many apps for rewards. Then I finally realised after many comparisons that Growave is really the best that can fit my needs. Though my needs took a big flip over the last 6 months.
Alex and the team were fabulous to help configure my needs. They even help me many many times to get my theme right. And obviously, the many times was due to me trying other things and screwing it up. They did not complain and they just identify the issue that I had, then requested me to make the adjustment should I want to.
"Growave", you might not realise it, but you will be focusing on your business more with them assisting you to do your work!

TCECAFE
Singapore
About 1 month using the app
Growave replied February 3, 2022

Hii dear team atTCECAFE,🤗

On behalf of our whole team let me express our immense gratitude for taking time and leaving us such a wonderful review, and provided details are extremely appreciated and would be helpful to the whole Shopify community and the merchants✨

We are so proud that more and more people keep noticing our app with its features and the customer support team is always here if our beloved customers like you need any assistance🌞

Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful, and of course, we are extremely happy to know that we help merchants to boost their sales and helping them to build a trustworthy and loyal relationship with their customers💕

Take care and happy Growaving🤞

March 24, 2017

You will never run into trouble with this AMAZING app, the second I got confused and didn't know how to make it work properly for my store, I got contacted by Support from this app and they helped me out, they are really the BEST!!!! I would DEFINITELY RECOMMEND IT to all my friends and to anyone, this app has Great Functionality and BEST support!!

- Wonderful Support
- Very useful app
- Super easy to install ( less than a minute )
- Super intuitive UI

I

Miramontes
Canada
About 1 month using the app
Edited November 25, 2017

Great support! I got help even on weekend

Mookyboutique
United States
About 1 month using the app
May 25, 2022

Really great response rate, Alex was really efficient and managed to help me solve all my queries. Thank you so much, made my job a lot easier.

Glowfully
Singapore
About 1 month using the app
Growave replied May 25, 2022

Dear Glowfully Team!😇

How nice to hear such beautiful, warm, and most importantly honest and sincere words from you! We are very happy to meet your expectations.😊

If there's anything else we can do to help, just let us know. We're for you anytime.💕

All the best,
Growave Team🤞