Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

February 18, 2023

First class customer service! I had changed my store theme which hid my review & rewards options. I sent an email to see how to get it back & received very simple instructions for what to do on my end & they did the rest with a smile.

FunkyPeacockStore
United States
About 1 month using the app
Growave replied February 21, 2023

Hi, team of FunkyPeacockStore,

Thank you for taking the time and sharing such detailed feedback on our team. It is great pleasure for us to serve such grateful customers as you ✨.

Our team works hard to keep this level. And you are always welcome if you need our assistance 🥰!

Edited October 18, 2019

i seldom write the review,this time,i do it !
Thanks so much for the Growave team,you guys really do the great job,they can do reviews,loyal,wishlist and so on ,the customer service is perfect,it help me a lot,hoping we will establish the long term business.

modernshowhair
China
About 1 month using the app
March 19, 2017

splendid customer service and it is,worthwhile.

Dilionline
Timor-Leste
About 1 month using the app
April 19, 2017

Best app ever! I installed this for a wishlist and got much more! They communicate and answer emails and help with installation and fix anything that might not make sense!! I recommend it to all

Manuna
United States
About 1 month using the app
February 17, 2023

Great customer support. I asked the Growave team to implement an advanced setting for my rewards system. Anna was super responsive, helpful, and transparent during the whole process, which is super important to me as a customer!

DayglowHairColor
United States
About 1 month using the app
Growave replied February 19, 2023

Dear DayglowHairColor,

Thank you for taking the time to share your experience with other customers.🤩
We'll do our best to continue to provide you with the highest level of service and product!
Thank you for choosing Growave!⭐

Let us know anytime if there's anything else we can be of service 💖

Edited May 13, 2019

Great app. Great support. This app may be the best app ever. I really believe this app will help my business to grow. Thanks!!
DBMI.NU

DBMI.NU
Sweden
About 1 month using the app
February 5, 2023

It is a very great app.
Whenever I had any issues, I was able to contact the support team and they were able to resolve all issues quickly.
Also, I used to use multiple apps, but thanks to this app I was able to consolidate them into one, which saved me a lot of money and I am very happy with it.

日本の方向けにも。
複数の機能を1個に集約でき大幅な節約ができます。
また、複数言語への対応もしっかりしているので安心して利用できると思います。
ただ、サポートは英語のみなのでそこだけ注意が必要です。

Akecon-アケ魂-
Japan
About 1 month using the app
Growave replied February 5, 2023

Hey, the team at Akecon-アケ魂- 🤗!
Thank you for your lovely feedback! 😍 Our team is always happy to help our customers. We appreciate you taking your time and leaving us such an amazing review. 😇

Happy Growaving. 🐬

August 19, 2018

Sensational app that does the job of 4-5 normal apps, allowing us to greatly clean up our installs and reduce costs. Support has been fantastic, with speedy email responses and even a tutorial phone call being no problems. Highly recommend.

Tinypeople2
Australia
About 1 month using the app
February 14, 2020

I installed it with the free version. I just started my site but the customer support is really smooth and welcoming. If you bump in to any problems they fix it for you with easy explanation. Once my store get going I will upgrade because I feel safe knowing that whatever hitches I bump into there is an amazing team there to help you. In my opinion this is how customer service should look like and more companies out there could learn from it. In more ..they must treat their staff real nice .. because it shows that they love working there.

S h o p i d o o . f r
France
About 1 month using the app
Growave replied February 17, 2020

Thank you so much for leaving us such a wonderful review! We are thrilled that you loved your experience. ~

We put our merchants' experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Your feedback literally made our day! :)

January 25, 2017

I absolutely love the customer service. Makes my site look legit. Only been using for 2 weeks will update soon.

The Blooming Baby
United States
About 1 month using the app