Reviews (2,140)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

April 6, 2017

Well I've had this app for exactly one day now and I've already gotten my first review! Not only is it effective but it has made my store more interactive for my customers. Their support team is incredible and respond very quickly to my concerns. They're very helpful. Keep up the good work SocialShopWave team!

Crafts Couture
United States
About 2 months using the app
August 18, 2018

SocialShopWave's suite of available apps work great and their customer app goes far and beyond to assist me so the apps fit our requirements. Highly recommended, and will be a long-time customer.

Jigzle
Indonesia
About 2 months using the app
August 2, 2017

Very useful app for my store. Thanks their staff Kalys

Blackhairmedia
China
About 2 months using the app
April 22, 2021

Growave is fantastic and we installed it because it is so much more than a loyalty app! It's super easy to use and whenever you feel suck the customer service is phenomenal. Tina and Tattu are our go to most of the time and they are brilliant... Everyone is honestly! So nice as well to recognise who it is you're talking to, really feels like they are taking good care of you. We are recommending this app far and wide. Waiting on some cool new integration too which is a bonus!

Sable Boutique
New Zealand
About 2 months using the app
Growave replied April 27, 2021

Greetings of the day team at Sable Boutique,

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words. 😍🙏🏻

It is more than a pleasure to support such a sweet client like you. 😊 And yes, we always try to be as effective as possible and provide you with the most useful features. However, from day one, our intention is to make clients like you feel our care (like tons of soft hugs!), and the fact that you feel it is beyond every praise for us.

From our side, we promise to keep providing you with the support that you deserve, and stay tuned for the upcoming goodies😇!

September 24, 2018

I use the free version of the app for my personal shopify site and use a paid version the webstore where I work. Worth every penny. Great support and a fully functional app that does a lot more under the hood than the page would suggest. I have been very happy with this app and the support team I have interacted with (Nurila was really helpful).

I highly recommend this app.

Wickersham Family
United States
About 2 months using the app
Edited July 26, 2017

Their customer service was very helpful and Kalys answered us promptly. Thank you!

Globalkitchen Japan
Japan
About 2 months using the app
March 23, 2017

Absolutely AMAZING customer service. These guys are on point with a great app. I have only had it installed for a few hours, but I can already tell that it is going to make a big difference!!!

Hdx Codes
United States
About 2 months using the app
September 28, 2017

Great software and awesome support - love it

Sa Online Beauty
South Africa
About 2 months using the app
June 27, 2019

They quickly made the customization I requested and we’re very helpful on installing the app, good job!

Novo Home Furnishings & Decor
United States
About 2 months using the app
March 29, 2023

Awesome functions and awesome, competent and fast support team. I am very happy with the plugin especially at that pricepoint.

Second Future
Germany
About 2 months using the app
Growave replied March 30, 2023

Dear Second Future team,

I found that you left a review for us! I am so glad to hear that you love our service! Thank you for taking the time to leave a 5-star review, your feedback is greatly appreciated:)

You made our day!

Please feel free to contact us with any questions or inquiries, we are always happy to assist💖.