Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

Edited November 25, 2017

Great support! I got help even on weekend

Mookyboutique
United States
About 1 month using the app
May 25, 2022

Really great response rate, Alex was really efficient and managed to help me solve all my queries. Thank you so much, made my job a lot easier.

Glowfully
Singapore
About 1 month using the app
Growave replied May 25, 2022

Dear Glowfully Team!😇

How nice to hear such beautiful, warm, and most importantly honest and sincere words from you! We are very happy to meet your expectations.😊

If there's anything else we can do to help, just let us know. We're for you anytime.💕

All the best,
Growave Team🤞

April 9, 2018

This set of program is great: it consists of reviews, photo gallery, instagram, social, discount, comment etc. All you ever wanted for social proof app. I have been getting sales everyday after i installed this app, and i strongly believe that makes a huge difference. I love it. The customer support is great. Amazingly quick response time. Thanks so much to this hardworking and dedicated team.

The Arctic Project
Malaysia
30 days using the app
August 16, 2019

One of the BEST APP i have installed. The Customer service and the Dev Team work day & night to make the better experience for customer like myself.

You cover all your needs with just this APP. From review to loyalty point to notifications, All in One APP. BEST APP EVER!!!

FirstAnimeShop
Singapore
30 days using the app
Edited May 1, 2018

Good and efficient customer service. Thank you Kalys for the support

Jl Ageless Trading
Malaysia
30 days using the app
March 12, 2020

GREAT SERVICE, GREAT APP, EVERYTHING IS GREAT WITH THIS APP, SERIOUSLY THE BEST APP FOR REVIEWS, WISHLIST AND SO ON 10/10!!!

FASHIONZ.SE
Sweden
30 days using the app
Growave replied March 13, 2020

Our whole team just wanted to thank you for your amazing review! We really enjoyed reading it. :)

It's so heartwarming to realize that you find our platform helpful. Thank you for taking your time and sharing your feedback!~

Edited September 11, 2015

I really do like this app, and it was beneficial for my business for the time I had it. However, after being a customer for seven long months without any sort of payment and they try to do the whole "bait and switch" tactic to force me into a $60/month contract, I find that a little sketchy and disheartening. It would be much better if they grandfathered a plan or made the payments more affordable. They basically make you pay MORE if your site gets more visitors, and it has nothing to do with the app itself!

Route One Apparel
United States
Over 2 years using the app
Growave replied March 28, 2019

Hello, Route One Apparel team,

We sincerely apologize for the inconvenience caused. We acknowledge that we fell short in delivering the service you deserve, and we deeply regret letting you down during this challenging time.

It's important to highlight that our pricing structure underwent a significant overhaul in 2015. Since we updated our pricing in response to market changes, following extensive analysis, we've also introduced a free plan for testing purposes for our new customers. Rest assured, there are no extra charges for visits, existing members, app setup, wishlists, reviews, or emails sent through our app.

If you have any questions about the new pricing, we are more than willing to schedule a call to address them. Feel free to reach out to us through email at support@growave.io.

Once again, we apologize for any inconvenience and appreciate your understanding.

Best regards,
Begaiym, Reputation Manager

October 9, 2017

One of the best support teams you will ever come across. The app integrates really well with most themes but Brooklyn is always causing problems. Kalys and the team tackled any issue within hours if not minutes. I would highly recommend this app to anyone.

Pitbulldoglovers
United States
29 days using the app
April 7, 2017

Thank's for this app , awesome support !

Shopanzy
Morocco
29 days using the app
July 3, 2020

We've had an amazing experience with Growave. They have been so on the ball with everything and have customized our experience so that the app works seamlessly with our site. Highly recommended!

MBGrocery
Canada
29 days using the app
Growave replied July 23, 2020

We are extremely happy you’re enjoying our platform. We are always ready to go the extra mile to make sure everything looks consistent. :)

We love story behind your business and it inspires us to form a meaningful relationship and treat every customer as a family 💗