Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its diverse features such as a loyalty program, wishlist, and product reviews. They value its user-friendly interface, seamless integration with Shopify, and the ability to replace multiple apps. The reward feature is particularly appreciated for boosting repeat orders and conversion rates. The customer support team is praised for their quick responses and efficient problem-solving. The translation feature is seen as a game-changer for reaching a wider audience. Merchants consider the app a good value for money and startup-friendly.

April 11, 2022

Great app with amazing features at a really affordable price. Customer support is fantastic, specifically Alex who was super friendly and got us set up in no time!

United Kingdom
24 days using the app
Growave replied April 12, 2022

Happy Tuesday to Sustera Team 😍🌸,

Our whole team is so happy to read such kind words 🤞. We're really glad to know you like our features and especially our loyal pricing 😎💸!

Please always feel free to contact us with any questions you might have further. You're always welcome! 💙

July 3, 2019

I went for this app for the review system. It works well. And support system is really helpful (thanks Alice).
Can’t rate 5stars yet since I didn’t tried all functionalities

Le Rhumist
Almost 2 years using the app
February 22, 2017

At first it was a bit confusing how to set up everything but the support they have is the BEST I have ever encountered. They are very responsive, and will help you with anything! You just need to be patient when they setup the apps to work with your template :) After that everything works great and makes the customer experience AWESOME!

Deal Bud
24 days using the app
October 25, 2022

A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.

Shea Shea Bakery
United States
Almost 2 years using the app
Growave replied November 24, 2022

Dear Shea Shea Bakery team,

On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application.

We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests.
Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔.

Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period.

If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat.

By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔.

We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.

May 19, 2019


Amazing app, with so many options and features! Awesome support - highly recommended!

Basketball Jersey World
24 days using the app
February 17, 2022

By far the best app I have come across with tons of functionality. The app delivers everything that is shown above. Tina, Alex and Alice from support team are extremely knowledgeable and give quick solutions.

United Arab Emirates
24 days using the app
Growave replied February 17, 2022

Dear team at ZERESOUQ✨,

Thanks so much for sharing your feedback🥰! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible and it always makes our day when a customer appreciates it✨.

Thanks again and have an amazing day🥰.

January 21, 2022

The support is great, they did everything I asked them. I can't wait to see how my customers will use this app :)

24 days using the app
Growave replied January 21, 2022

Hey Candysan team 💗.

We thank you for sacrificing your precious time to provide us with such wonderful feedback! 🥰

We are more than happy you're pleased with our tools as well as the customer service. The whole Growave team appreciates you for supporting us. Happy merchants like you are the best thanks for the hard work we love doing!

Your words are priceless, so you are 😊.

July 28, 2019

I highly recommend... Growave is so user friendly, adaptable and most of all the team behind Growave are amazing... ! they are always willing to help and always a pleasure speaking to them... Get Growave, you will not regret it!

Girl Buys
South Africa
24 days using the app
Edited September 24, 2018

We use this app mainly for the reviews. It helps customers decide to buy each product, and it helps our SEO. The best part about this app though is their quick-responding, competent, helpful customer service! Thank you SocialShopWave! We've seen an increase in checkout since implementing your app.

United States
24 days using the app
May 2, 2017

Best app ever! I installed this for a wishlist and got much more! They communicate and answer emails and help with installation and fix anything that might not make sense!! I recommend it to all

United States
24 days using the app