Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

July 1, 2019

This app has a lot to offer and I'm loving it. Still exploring it further.
The customer support service is perfect. I got the opportunity to interact with Tattu from Growave and she's extremely helpful.
Thank you so much.

whoneedsbra
United States
About 1 month using the app
April 7, 2016

The team from SocialShopWave has been very helpful since we installed the app, we have many questions and needs on customization and they answered all our questions SUPER fast, most of the time within half hour or even just few minutes (if your questions were sent during their office hours), and all the customization work are done in light speed.

The idea of having social login, review, instagram, wishlist, comment, etc all in one is such a great idea! As you are sure they are compatible with each other and you only need to keep one email and you have support of everything! We have tried different apps before and it was a hassle to communicate between different app developer when the app are not compatible with each other. But this app totally have this problem solved!

The design is very clean, but you can always ask Eldar for any customization if you need! He is very polite and helpful! (we have been bothering him for quite a while during the trial period)

Hope you guys can keep up the great work and excellent customer service! I am looking forward for more app develop by this company :)

Miniaturesweet
Hong Kong SAR
About 1 month using the app
August 18, 2023

it's a very useful app with great features, and the support team is very responsive.

TALISHKO
United Kingdom
About 1 month using the app
Growave replied August 20, 2023

Dear team at Talishko,

Your words have truly made our day! Thank you for taking a moment to brighten ours with your positive feedback about our app. It's music to our ears that you're finding it not just useful, but also enjoying the fantastic features it offers. It's also wonderful to hear that our support team has been there for you when you needed them. Your kind words fuel our commitment to providing nothing less than stellar experiences.

Thank you once again for choosing our app and for being a part of our journey. Your support means the world to us.

Warmest regards,
Saule from the Growave support team ❤.

June 10, 2023

Integrating this app into my store was a breeze. The app seamlessly integrates with my website and other marketing tools, ensuring a smooth and cohesive experience. I didn't need any technical expertise to set it up, and the support team was always available to assist whenever I had a question.

Zephyrux
Jordan
About 1 month using the app
Growave replied June 10, 2023

Dear team at Zephyrux,

​Thank you so much for taking the time to leave us a 5-star review❤️.
We're glad that customers like you are having a great experience using Growave. We’re here for you anytime✨.

Aidana,
Growave Support Team!

July 20, 2020

Very comprehensive software, very cost-effective, no one, hope that more and more functions, I will continue to use them, they are very active in solving all my problems

Level Stores
Italy
About 1 month using the app
Growave replied July 23, 2020

Thank you for such an amazing review! We are glad that you are enjoying our platform and recognizing our advantages.

Our main priority is to help customers grow their businesses. Can’t wait to see your store expand and blossom, we will always be by your side sharing tips and tricks to get the best out of Growave! :)

September 29, 2022

Growave is not as intuitive as we'd like it to be, but the support team has been excellent. Kudos to Tina and Alex for the speedy responses to our requests.

Oh & Co Collective
New Zealand
Over 2 years using the app
Growave replied October 5, 2022

Hi Oh & Co Collective team,

Please accept our apologies for not meeting your expectations 😔.
I would appreciate it if you could share your thoughts about our application, as the opinion of our dear customers is very important to us!

As it's known, we have recently launched the new version of our app and we are constantly working on improving the functionality of the dashboard in order to ensure that you have a smooth experience. We do realize that we still have room to grow and the feedback from our favorite customers helps us a lot 🥰.

By any chance, could you please check your inbox, and let's work on it together 🙏.

Edited January 29, 2019

Great app and a great team behind it. Free assistance provided is awesome. Special shoutout to kalys :)

indusdiva
India
About 1 month using the app
May 8, 2021

A super useful review app recommended by my friend. When using, my website encountered some problems, and the imported reviews could not be displayed well, so I contacted their customer service, only then did I realize that they had been trying to contact me to report problems with my website. My problem has been solved very simply, and I don’t even need to do anything. They also displayed the product reviews on my homepage, thank you very much Tattu :)

ThinkShow
China
About 1 month using the app
Growave replied May 10, 2021

Greetings of the day, the team at ThinkShow!

Thank you a million for your wonderful review. 🦄 🦄 🦄

We know too well the importance of real customers' opinions, that's why we try to support our clients in building their social proof. Just like you're supporting us. :)

And one of our top priorities was and will always be the human connection. Seems too simple, however, the power of communication overcomes any obstacles. 🏔️ 🏔️ 🏔️

Cheers to many happy years together! 💜

November 16, 2017

Very fast response, Kalys is the best!

Yottapassion
Indonesia
About 1 month using the app
September 16, 2021

The team are extremely helpful and managed our transition from another service flawlessly. Great 'out of the box' loyalty program application with a wide range of other services available.

Joshua Lloyd
United Kingdom
About 1 month using the app
Growave replied September 17, 2021

Howdy, Joshua Lloyd Team?

Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us 🤗!

We always do our best to perform the best service for our beloved customers and we are so happy that you enjoyed your experience with us 🙏💗!

Cheers, and take care of yourself 🙋‍♀️!