Reviews (2,152)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its suite of features that boost customer engagement and sales, including loyalty programs, wishlists, and review management. They appreciate its fast performance, seamless Shopify and Klaviyo integration, and the ability to consolidate multiple functionalities. The wishlist and photo reviews are favorites for enhancing the shopping experience. Exceptional customer support is noted for responsiveness and customization capabilities.

October 26, 2023

I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button.
I asked to make this button ...

Blondesister
Italy
30 days using the app
Growave replied October 30, 2023

Hello Blondesister team,

I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere ...

September 14, 2023

The app works amazing, it's easy to set-up, very customizable and the support team helped me further customize all the elements not reachable through the setting
I have nothing but kind words for you guys! :)

Nerd Castle
Romania
1 day using the app
Growave replied September 17, 2023

Dear Nerd Castle team,

Thank you so much for your wonderful feedback! 💖 We're thrilled to hear that you're enjoying our app and that it met your customization needs. Our ...

Edited February 23, 2017

Update: Customer serviced reached out to resolve the issue promptly. Definitely worth trying these guys even if you don't understand it at first!

These guys will tell you that the Instagram features are only $9 a month. However, when you upload it you actually have to pay $29.99 per month for the Instagram shop features. Just a heads up.

Azimuth Apparel
United States
About 23 hours using the app
June 1, 2022

This is the best experience I had so far. The support is very responsive and efficient. The App works perfectly well and is integrated with the other apps I'm using. It looks and works great.

Le Caneton
Australia
About 23 hours using the app
Growave replied June 1, 2022

Hi team of Le Caneton and Ana,

Thank you for taking the time to share your experience with other customers. It is a great joy for the whole team that our work has brought ...

November 30, 2022

In search for a simple refer-a-friend function, I made the mistake of installing Growave. This app is absolute bloatware. It will install all sorts of functionality all over your site. Use with caution as every install has the potential to slow down your site and, unless you're using all functionality, that's by definition a bad outcome. Deleting it required removal from the app itself and from ...

Allster
United Kingdom
27 days using the app
Growave replied December 12, 2022

Hi team of Allster and Eddie,

We are so sorry to learn that our app didn't meet your expectations 😞.

Long-term and fruitful cooperation with our valuable customers is one of ...

May 11, 2023

This app is great! It does the job of 4 other apps we were using and paying for individually. It is saving us a huge amount over the course of the year. And the support is outstanding! We needed customization and the team at Growave was super helpful, quick, and really awesome to deal with. Very responsive team, we feel fortunate to have found this app! Thank you Growave!

Whimsy Stamps
United States
About 22 hours using the app
Growave replied May 11, 2023

Dear Whimsy Stamps team,

We are very grateful for your wonderful review! 💕
Thank you for your kind words.
Our team is passionate about providing all of our customers with ...

February 13, 2024

Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!

Ribcap - Fashionable medical helmets and protective headgear
Belgium
About 20 hours using the app
Growave replied February 14, 2024

Hello, Ribcap - Fashionable medical helmets and protective headgear,

We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that ...

Edited May 17, 2017

Really I loved it! I'm not a developer but not affected me at all this! The support team helped me immediately, in just one hour they did everything that I need, I asked what I replied immediately for any questions and generally have the best support team i've ever contact!

Thepionears
Greece
About 19 hours using the app
September 17, 2021

terrible customer service and technical support. Cannot resolve a so-called easy problem after a few weeks. time wasting!

幸福站
Hong Kong SAR
22 days using the app
Growave replied September 21, 2021

Hello, dear 幸福站 team!

Thank you for taking the time to leave us a review, your feedback is very appreciated!

Please accept my apologies for the inconvenience and for making ...

August 30, 2022

I found the backend of this app kind of clunky/unintuitive but the support has been stellar. Alex didn't give up on me even with a ton of back and forth. Thank you!

Rythmatix
United States
20 days using the app
Growave replied September 12, 2022

Hi team at Rythmatix,

We are very grateful that you took your time and share your feedback with us and all Shopify users.

Alex passes his thanks as well. 😇 We are very glad ...