Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-feature offerings including loyalty programs, wishlists, reviews, and social login. They praise its user-friendly interface, customization options, and seamless Shopify integration. The loyalty and review features are highlighted for boosting customer engagement and conversions. The app's customer support is commended for its responsiveness, while its regular updates, affordability, and translation feature are also appreciated. Merchants view it as a valuable tool for enhancing revenue and customer loyalty.

March 18, 2020

Alice has been really helpful in answering my many questions and quickly acting on issues as they have come up. I am looking forward to utilizing the many features of this app.

BIANKO
Australia
Over 1 year using the app
Edited October 15, 2019

Really amazing and super fast support, implementing custom request in less than 24 hrs! Rewards & reviews are great, thanks :)

Petfarmfamily.sk
Czechia
Over 1 year using the app
July 20, 2021

I was having issues with the fave heart icon showing up and I actually emailed over the weekend. Alex was kind enough to let me know the difference in hours and quickly responded to my email early next business day. And poof, my fave icon was back and all is working! Thank you!

AskMe Fashions
United States
Over 1 year using the app
Growave replied July 21, 2021

Hello, gorgeous AskMe Fashions team 🤩

It is so wonderful to receive constructive and honest words from you. We all honestly appreciate it and we love that we were able to meet your expectations. We try very hard to assist you on time and your patience is highly valuable.

Cheers ✨.

October 6, 2019

What an amazing customer service, Growave your rock !! and your apps are awesome, great design and features, beautiful and fast integrated.. My rate is 10 out of 5 :D

SESA-Store
Belgium
Over 1 year using the app
August 3, 2022

I ended up moving over to Growave so I could have all my reviews, points and Wishlist in 1 place (best features for the price by far!). I'm not very tech savvy so I had asked with help to import all my info over from my old apps. I have a hard time figuring out the CSV files that I needed to give to them but I was able to get that done. I would say that I wish with giving access to do edits they woulda been able to grab that needed info and import as it was hard for me to wrap my head around. But its defiantly not a deal breaker just was stressful to try and make sure I had everything they needed and of course I didn't lol. But the team was really easy to communicate with! They where really helpful with answering all my questions. They where able to import all the needed info and now I have everything ready to rock! they where even able to give me a review page to showcase all my reviews and also, to be able to see my product and site reviews in 1 place. I also like they where able to edit the page to let me give my customers a blurb as to why reviews are so important. All in all my experience with them is top notch and the customer service is amazing! I do appreciate the fat that they taught me how to get the CSV files but hopefully I wont need to do that anymore lol. Thank you for all the help and support!

Modern Day Rags
United States
Over 1 year using the app
Growave replied August 8, 2022

Dear Modern Day Rags,✨

Thanks so much for your thoughtful and detailed review. This is incredibly helpful. 💪 We are glad we were able to meet your expectations!

Thank you again for taking the time to share your experience with us. We’re grateful for customers like you. 🤗

September 4, 2014

I love this app!!
I agree that it would be helpful to set all new accounts to accept marketing.

My Fashion Answers
United States
Over 1 year using the app
March 30, 2021

This app have the best support! Tina always helps me and made the app fit perfectly to my store. Couldn't recommend more!

Assolari
United Kingdom
Over 1 year using the app
Growave replied March 31, 2021

Our heart is overflowing with gratitude. Thanks a million for taking your time and sharing such a loveable feedback team at Assolari 🙏🏻,

It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well and our app is contributing❤️.

We would like to let you know that your amazing shop makes our widgets look even better.

Thank you so much for choosing us.

P.S. Tina is on cloud nine 😇

October 8, 2015

This is a truly wonderful app. We've used it for several months now and it is really an asset to our store. The customer service is A++. I highly recommend. Every store should have a wishlist as well as the option to log in with Facebook. It makes it so much easier for the customers.

Hickory Ridge Soaps
United States
Over 1 year using the app
June 14, 2021

Apart from having a really nice variety of products, they have the greatest support. Minor issus are dealth with in a professional way. I had already the best Experience with Tattoo and Tina, And the last issu was solved with a smile by the great Alex! What a team! What a great App!

myWELLnest
Portugal
Over 1 year using the app
Growave replied June 16, 2021

Olá myWELLnest,como você está? 😄

We put our customers' satisfaction as a priority and always try to offer excellent support. We are so glad that you are happy with our app and find the integration simple and easy. Tina, Alex, and Tattu are super happy and glad that they were helpful to you 🌸.

Thank you for trusting us! We will look forward to continuing to work with you and provide you with great service 💞.

November 2, 2016

The best social marketing app in shopify. Easy to use, Great support, and Keep getting better! You must have it

Irenesstory
United States
About 1 year using the app