Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

September 16, 2019

The support was amazing!!! Tattu was extremely helpful and understanding when having to install the app on 3 theme versions :) plus customized it the way we needed it to look! Fantastic experience so far- support is great!

Svaha Apparel
United States
About 1 year using the app
June 24, 2022

I used this app for about more than one year and the support team is incredible. They really support me at any difficulties I have. If you are looking for a one stop for social login, wishlist, review, Growave would be a must try option.

Splash Swimwear
Australia
About 1 year using the app
Growave replied June 24, 2022

Hi Splash Swimwear team! 💕

We're so glad our app has provided value to you and your store! Thanks so much for using our app and for your kind words! 🙌

Growave is indeed such a multifunctional app and every feature will definitely be helpful to any shop and merchant. 😊

Best regards!

January 12, 2015

Love the app! It functions perfectly like described. Support is amazing as well! Helped us out big time!

Mighty Jaxx
Singapore
About 1 year using the app
April 5, 2017

easy to install, looks great on the website and also super helpful customer service, the communicated with me and it felt personal. Kudoz!

Alexis Suitcase Consignment
United States
About 1 year using the app
June 10, 2023

I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.

Gundam Shoppers Network
United States
About 1 year using the app
Growave replied June 10, 2023

Hello Gundam Shoppers Network team,
Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!

Masha,
Growave Support Team!

October 15, 2018

Excellent job and great customer service and support. Had a couple issues with my site they fixed them immediately.

The Steel Aesthetic LLC
United States
About 1 year using the app
October 8, 2014

Great customer Service for this app!! The support team answered my questions during anytime of the day and night! Great Team! Quick turnaround and I am happy with the coding as well!

Hope's Couture, LLC
United States
About 1 year using the app
May 3, 2019

After using different popular apps to manage reviews like Loox, Stamped.io and Yotpot. I was so frustrated with their high prices relatively to the low value and quality you get of their apps. Switching to Growave was the best thing I did, not only you get better value for a cheaper price but also many other feature I wasn't thinking of in addition to their great support and quick reply. They will help you with any issue in your store! HIGHLY RECOMMENDED!

Kaukab
Germany
About 1 year using the app
May 6, 2016

Great app, better company and customer service! I was looking for an affordable and simple referral program to launch on my site; one that wasn't points or rewards based, but simply offered a discount code in exchange for social sharing. You'd be surprised at how difficult that is to find in the Shopify app store.

SSW was 95% of the way there for what I needed. So I reached out to their team and asked if they could make a few modifications to the code to get me to 100%. The founder himself got back to me and made the needed changes within 24 hours! It's now up and running and looking good. I'm excited to explore the other apps that SSW offers going forward as well.

Mugsy 2
United States
About 1 year using the app
October 26, 2020

Powerful app with AMAZING customer support with quick response and resolution time! Tattu and her team were really patient with me to help me integrate the app with my required features in a very timely manner. Love the modern-looking app features! Highly recommend.

Relax & Flow
United States
About 1 year using the app
Growave replied October 27, 2020

Thank you so much for your kind words and for recommending Growave. ✨

You’re absolutely right, Tattu and her team performs an amazing customer support. Despite the time zone difference with most of our customers’ countries, our support & development team always tries their best to respond quickly and to fulfill our customers’ requests in a timely manner.

Your review means a lot to us and lets us know we’re on the right track! 😊

Thanks again! 💕