Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

June 8, 2019

It's all in one App with amazing features. I love the support team who always ready to help us and make all the changes requested in minutes and they will guide on the steps on doing the changes.

malloffameco
Canada
About 1 year using the app
Edited November 24, 2021

I use this app for wishlist, reviews, rewards, referrals, and shop instagram feature. I LOVE their support team -- they are always available to help with nearly any request. TOP NOTCH. I wish the app had a better UX. It feels a bit elementary in terms of design (especially when compared to others like LOOX). It would be nice if I was able to use my own developer to make the changes I want design wise, however the way the app works, if you make any changes to the css files, they get overwritten when the app updates. Overall 4/5 --- amazing functionality and support team, but room to improve on the overall design and customization.

ROYAL CODES
United States
About 1 year using the app
Growave replied November 25, 2021

Dear ROYAL CODES 🥰

First of all, thank you so much for your review. So happy to know that you are enjoying Growave so far 🙉

Also, we do appreciate the time you took to share the honest feedback of your experience with us. We always try to exceed our customers’ expectations and are always ready to go the extra mile to help them to get what they want. All teams, here at Growave, are constantly working on the improvement of our app and current features and feedbacks like yours are really important to us. However, as Alex has already informed you recently, due to the policy of the app, we are not able to fulfill all the custom requests of our merchants as of now, we immensely appreciate your understanding 😌

We would love to help you further and make your growth as faster and easier as possible.
Cheers, and wishing you a great weekend ahead ❤️

December 17, 2020

Perfect.
Tattu and the team are super helpful, the app so smart and cool - 10/10 for me.
Thank you very much!

מרצ' אנימה ומנגה
Israel
About 1 year using the app
Growave replied December 17, 2020

Hubba-Hubba! Million thanks for this magnificent Review team at מרצ' אנימה ומנגה.

We are on top of the world right now and of course, we will be very glad to pass the message to Tattu and the rest of the team ☺️

We do our utmost to provide top-notch service and it is an honor to get such lovely feedback regarding it, you have made our day.

Thank you so much for your kind appreciation and for staying with us ❤️

June 29, 2020

Great app and great service customer very helpfull and fast answering thank you very much recommended

store-nir
Israel
About 1 year using the app
Growave replied July 23, 2020

It's our pleasure to serve you! And thank youuu for the amazing review! <3

By the way, don’t forget to check our Reviews functionality! We believe you may find it helpful and of course, we are always ready and happy to integrate and perfectly fit it to your store design!~

May 8, 2018

We're new to Social Shop Wave and are very excited about it - it ticks all the boxes. I love that our customers can directly shop our Instagram and the intelligent way our products are gathered and showcased to our users for an easy and super-visual shopping experience. Kayls has been fantastic in providing fast and friendly support - the best app customer experience we've had by a long shot. THANK YOU :)

Redressedco
United Kingdom
About 1 year using the app
Edited April 28, 2022

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

Lazecca Fashion
United States
About 1 year using the app
Growave replied April 28, 2022

Hi, the team at Lazecca Fashion🌺,,

Thank you for sharing your experience with Growave❤️!

We’ve been working hard on improving our service of the app and we hope this has been reflected in your experience. Our team is always trying to make sure customers have a great time using our product, so we are happy to know that’s what happened for you✨!

Thanks again for your 5-star review😊!

Edited April 27, 2018

responsive customer service! recommended app!

Minimalist Lab
Malaysia
About 1 year using the app
November 27, 2016

Eldar and his team are fantastic - incredibly fast and responsive, and they made this integration a breeze. Really appreciate their partnership!

Modern Citizen
United States
About 1 year using the app
January 10, 2020

Love this app, I'm paying for it and maybe its a tiny bit expensive since I don't have that many users using it but just to have it and how it integrates perfectly in the webbshop is just brilliant. And the support is great always friendly and very helpful! I definitely recommend this app!

Briosa.se
Sweden
About 1 year using the app
December 7, 2021

The function of this app is very powerful. I have used it for more than half a year. Of course, their service is also very fast and efficient. It is absolutely recommended

SILKSILKY
United States
About 1 year using the app
Growave replied December 7, 2021

Hi SILKSILKY Team! 💓

Thanks a lot for the wonderful review that you left us, we do appreciate that you took the time for doing that 😌

All teams at Growave will be happy to read your review and your words are the best motivation to provide the best app with its features and the support that our merchants like you deserve!! 💥

Hope we will have long-term and fruitful cooperation for years. Wish you a great day✨