Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

August 8, 2022

Great app and customer service! We use it for both reviews and loyalty program. Support is fast and helpful.

Sproutique
United States
About 1 year using the app
Growave replied August 8, 2022

Hey Sproutique team,

We do appreciate your feedback. 🤗

Our team is always happy to help our customers. It means a lot to us that you took your time to leave a review. You really made our day! 🥰

April 12, 2019

We just started our shop and we are using the free product from ShopWave just to try and so far it has been great. We are looking forward to to grow our business and grow together with SocialShopWave. Shut out to Nurila for her quick response :)

Amores
Belgium
About 1 year using the app
December 26, 2021

a great app, easy to use and very good customer support. We Dealt with Alex and he was great. Thank you!

Earthly Organics
United Kingdom
About 1 year using the app
Growave replied December 26, 2021

Hii Earthly Organics Team🌞

Thank you for choosing us and taking the time and writing us that awesome review🤞

We're glad to hear that you were satisfied with your experience and journey with us and hearing that our customer support hit the mark is making us more than proud. And we will make sure to pass your kind and warm words to Alex, he deserves that🥰

It’s the most wonderful time of the year, and during this season our thoughts turn thankfully to the clients who have made our year memorable. It is in the spirit of Christmas that we say thank you and best wishes for the holidays💛

Best wishes at Christmas and always🎊🎄🎁

March 24, 2022

I absolutely do not know what I would do without this app; It has been so helpful and strategic to my success. I love all the automations. I have not found another app that offers the same service...anywhere. It is easy to use and customer service is on it! Same day response, they do they hard work for you... I am truly impressed with Growave and I recommend it 100% to any store owner

Hair Plus ME
United States
About 1 year using the app
Growave replied March 27, 2022

DearHair Plus ME team,

Wow!We’re thrilled that you were satisfied with our app and services. Your feedback is appreciated 🤗. Our Growave team always enjoys reading reviews such as the one you left us. It lets us know we are making customers happy and doing something right! Thank you so much! 💜

October 27, 2022

This app has many features in one and thus also saves us some money. In addition, the customer service is also very good and fast

Eyesy Lash
United States
About 1 year using the app
Growave replied October 28, 2022

Happy Halloween to the Team at Eyesy Lash 🎃 💄

Thanks a lot for leaving 5-star feedback! We are grateful that you took the time to leave us a review. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 🤞🏻

May 17, 2017

Amazing service. Kayls had all of our issues resolved and concerns taken care of in less than 30 minutes. Beautiful integration, Just a really great experience. Highly recommended

Krave Black
United States
About 1 year using the app
October 10, 2022

Very great, helpful and fast response customer service!!!
Also, this APP works very well with our site. Definitely recommend for everyone who is looking for APPs with similar function

Kaleidos Makeup
China
About 1 year using the app
Growave replied October 10, 2022

Dear team at Kaleidos Makeup🙌🏻,

We’ve passed your wonderful review on to our team at Growave✨.
Thanks so much for taking the time to leave a review about our service. Our customers' feedback guides our business and helps us keep improving the service we provide❤️.

August 15, 2014

Great App, TONS of features for free :) Excited to see what comes next. Customer service was extremely fast and wonderful to deal with.

Alexa Pope | Free Shipping in Canada, Ships WORLDWIDE!
Canada
About 1 year using the app
August 16, 2021

Awesome company and really like their apps. Customer service is excellent, quick responses and even willing to do small customizations so they fit perfectly on your site. Highly recommend!

Stage 9 Secrets
Canada
About 1 year using the app
Growave replied August 17, 2021

Hello awesome Stage 9 Secrets team ✨,

Triple thanks! It is truly priceless to see your reaction and sharing the valuable review on us and on Growave. Our teams are happy as never before and the more we do, the more we will accomplish in the future 🤸‍♀️.

Our customer support team is the main focus, as we know how it is important to keep you satisfied with Growave as a whole.

Cheers, and happy Growaving 🚀.

April 15, 2020

This app is GREAT and have everything we need for the shop including collecting review, loyalty program, wishlist, social loging, and etc. We used to use Smile for rewards and Yotpo for reviews but now we just use Growave, which is half the price of two apps combined. Their customer service is very helpful an fast as well.

Eat Play Wag
United States
About 1 year using the app