Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

November 4, 2022

So far support team have been helpful and fast response. Becca was able to rush out the report i needed. The team like this app!

Dermaskinshop SG
Singapore
About 1 year using the app
Growave replied November 4, 2022

Dear team at Dermaskinshop SG✨,

Thanks so much for your review, we love getting feedback about Growave and take pride in our customer service. You made our day🤗!

Happy Growaving💙!

December 21, 2017

A very robust app that is surprisingly very easy to use. And, their customer service is extremely prompt and very helpful!

Burke Avenue
United States
About 1 year using the app
September 20, 2016

Awesome support! App fulfills whatever I needed in terms of social engagement. Got my first client to share on social media for discount on day 1!

Strokeside Designs
United States
About 1 year using the app
June 30, 2023

Great loyalty scheme app, has all neccesary features and a helpful support team.

Would highly recommend to anyone looking at putting a store loyalty scheme in place

Blue Almonds Ltd
United Kingdom
About 1 year using the app
Growave replied June 30, 2023

Hi team of Blue Almonds Ltd,

We highly appreciate your taking the time and sharing your feedback 🥰!
Please feel free to reach out anytime you need assistance ✨. Our team is always happy to help you!

Aidana,
Growave Support team.

August 8, 2018

The developers of this app are phenomenal to work with. They do what they say they will do when they say they will do it in helping to install different features. The commenting system is so much better than the standard one of Shopify and the other features they integrate are well-thought-out and help to build community. I would recommend it without hesitation.

Adroyt Labs
United States
About 1 year using the app
October 13, 2014

Amazing service and especially like their knew 'Other customers also viewed' feature.

Style Fiesta
India
About 1 year using the app
Edited March 30, 2020

always going the extra mile to assist their customer. i'm so happy and satisfied customer for almost a year now. exceeded my expectation.

Maxtor Graphics
Philippines
About 1 year using the app
October 28, 2020

Amazing customer service, response within 30mins and get my problem fixed in less than a day. recommended

Jaya Grocer | KLEC
Malaysia
About 1 year using the app
Growave replied October 29, 2020

Thanks so much for your feedback and recommendation, Jaya Grocer | KLEC!

Quickly and accurately servicing our customers is always a goal for us at Growave. We always love to hear when our customers leave satisfied and we are glad you had a good experience. 😇

We’re very grateful for customers like you and hope you stick with us for years to come! 💖

Thank you for trusting us!

September 9, 2022

Always fast responses, unless you text them in the middle of the night. Very good customer support - Alex especially is very helpful!

Kul og Koks
Denmark
About 1 year using the app
Growave replied September 12, 2022

Dear team at Kul og Koks,

It's very lovely to hear your kind words and we highly appreciate it. Our staff works hard every day to provide the best service and we are very glad to hear that we succeeded in it. 😇

Happy Growaving!

Edited June 5, 2024

I've had Growave since I set up my store and overall it's been a great experience - the wishlist, reviews and loyalty program were exactly what I was looking for and the customer support is second to none! I sent a support request today that required a code change and they had it fixed and working perfectly within a few hours! Incredible team - thank you so much guys!

Cosmic Polish
Australia
About 1 year using the app
Growave replied August 31, 2023

Hi Cosmic Polish Team,

Thank you so much for your amazing words. 💙

We do appreciate you taking the time to share your feedback. Our main goal here at Growave is to provide the best service for our valuable customers. It is great to know that you love our product and our Team. 😊

Please note that we are always here for you! Happy Growaving!

Adil-Ai,
Customer Support Team