Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

May 12, 2020

Perfect app and wonderful support service.
I've tried several but the style and support of Growave is fantastic.

anticalarderiamafalda.com
Italy
About 1 year using the app
November 4, 2023

love this app and all the features. the wishlist portion has already made us a bit of money, and very excited to start utilizing various promotions with the loyalty program.

halfpricedmacs
United States
About 1 year using the app
Growave replied November 5, 2023

Dear halfpricedmacs team,

Thank you for your kind words about our app and features—it means the world to us! 💖
It's fantastic to hear that our app's Wishlist feature is already boosting your sales! We're just as excited as you are to see how our loyalty program will enhance your promotions and grow your business further.

Thank you for your enthusiasm, and remember, our team is always here to support you. 🤗

Best regards,
Begaiym, Reputation Manager

July 19, 2023

I don't write reviews a lot, really. But Growave helps me way more than they should, or what I expected from them, with the integration of their app in my custom design. Whatever I ask, they will do everything in their power to solve the problem. That is customer service that is very rare, but I appreciate it. I would recommend it to anyone.

BezigeBijtjes
Netherlands
About 1 year using the app
Growave replied July 20, 2023

Hi Michel and team of BezigeBijtjes,

Thank you so much for taking the time to leave your feedback 🤩!
We are so happy to know that we were able to exceed your expectations and meet your wishes✨😊!

Please drop us a line if you need further assistance ❤️! We are always happy to assist you!

Aidana,
Growave Support team.

December 18, 2020

Amazing app, it has it`s limits but customer service can help you with most of them, and also you can see that they are working on their weak spots ;-) Hopefully, the connection to ReCharge will be out soon and also you will be autorized google review app so we can get "stars" to ads ;-)

Mana™ | drink-mana.de
Germany
About 1 year using the app
Growave replied December 18, 2020

Hiya!🥳

There are not enough words to express my gratitude towards you team at Mala™

You have been always cooperative and amazingly patient and it was only our pleasure to fulfill your requirements. We highly value your feedback and would love to let you know that we are trying hard to get the integration done with the ReCharge app in a very short period of time.

It is true that we only get motivated by this insightful review, thank you so much for that. 💕

Aspire to serve you in an excellent manner every single day!

June 14, 2018

WOW, Just WOW!
This is the best company I’ve worked with in my online career.
Normally I won’t add any reviews until I get to know everything about.
Now almost half a year I am with the SocialShopWave.
I think this will be the most valuable review for anyone looking to build their store up to the expectations.
I have added more than 100 apps for many many functionalities and tested them out. Finally I decided to go with SSW and another few more apps due many reasons such as heaviness, customer service problems and some other errors which I faced with most of the other apps.
SSW having lots of functionalities, but loads very very fast.
So… I say, this app is amazing.
Worth for the money.
All the features that every shopify store need in one place.
And the customer service is really very helpful & fast.
I totally recommend installing this app for any business.

Deshanee
Sri Lanka
About 1 year using the app
June 15, 2019

The support team is amazing! The install was super easy! I definitely recommend this app for anyone looking for an easy and flexible way to collect real reviews

WilliamRaeDesigns
Canada
About 1 year using the app
November 30, 2021

We're really enjoying Growave. The team behind it is prompt, patient, and accommodating. We switched back to Growave after trying out Stamped.io as an alternative. Its far more user friendly and provides much more bang for your buck. If you're looking for a solid Review/FAQ and Rewards widget, look no further. Growave's the best money can buy for a Shopify store. Shout out to Chris for his endless support this past month.

PhysioPunch
United States
About 1 year using the app
Growave replied December 1, 2021

Hey Justin and PhysioPunch Team 😍,

Thank you very much for your honest and kind feedback about our application and our team! 😜💙
It is very important for us to know that we have received a lot of praise and deserve your 5 of 5 stars ✨.

We really appreciate that such loyal customers like you value our work so highly 😊. We will continue to delight you with our quality product and service. We hope that our cooperation will be fruitful! 🥂

Wishing you a happy week ahead 🎈

Edited February 14, 2019

I downloaded this app last year, solely to use the wishlist feature, and i must say... it has tremendously exceeded my expectations. Time and time again, when I have needed customized assistance to change things around in my store, the customer support team members have immediately jumped to fulfill my wishes and swiftly followed up to ensure my satisfaction. Unlike other apps that pressure you to leave premature reviews without having earned them, the friendly staff members behind this app genuinely work hard to put customer satisfaction first. I’m super impressed with these guys, and... get this.... I’m only on the FREE plan. I definitely look forward to using even more features from this app in the future. The phenomenal customer service is refreshing, and acts as an inspirational reminder of how we all should treat our existing and potential customers. Special thanks to Nurila, she is such a pleasure!

Aqua and Ivy
United States
About 1 year using the app
Edited May 18, 2023

This app is a must have if you are looking to offer loyalty rewards for your store. Affordable pricing with excellent features all in one app.

Edited: I updated my review to 5-star. Turns out customer support tried to get back to my query but I couldn't receive the emails. My bad :)

NailMarket & Co
United Kingdom
About 1 year using the app
Growave replied May 17, 2023

Dear team of NailMarket & Co ☺️!

We appreciate your taking the time and let us know more about your experience ✨!
We are glad to hear that your app meets your expectations!

As for the support team, please let us assure you that we take all your customers' requests seriously equal and the team works 24/7 to serve as fast as we can.

We have tried to reach you via email 3 times, but seems you haven't received them.
Please check all your folders (spam, promotion, etc.).

Looking forward to hearing from you 🙌🏻!

Edited August 17, 2015

Excellent App! Love the abilities, and its free. Support has been excellent and responsive. A keeper. Thanks, DivinityCosmetics.com

Divinity Cosmetics
United States
About 1 year using the app