Reviews (2,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.
Refine
-
By rating
I just went live with a new theme which included Grove's app and I'm very pleased so far. Their customer service, which I used several times, was prompt efficient, and really seemed to care. First class service. Thanks Tina and team at Growave.
Hi, team at Hand and Paw Project™ 😍,
We’re so happy to hear you had a great experience at Growave. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you❤️.
Thanks again for your kind words and for being a fantastic customer✨.
Its a Great App. Highly Recommended and the support has been awesome!
I've been using the range of programs offered by Growave for over 6 months now and I can't recommend them enough. There's always someone at hand to help out with any queries or issues. Everything runs so smoothly. With the amount of functionality included at the price point it's an absolute steal! Nothing is ever too much to ask for help with from the team at Growave. If you're unsure definitely give them a go - you won't regret it!
Dear team at Tiger Lily Crafts,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words🤗🥰.
Rest assured that we will keep on improving our services for valued Growave users like you.
We must note that all this time you have been so proactive and very cooperative, which made our job a lot easier and more joyful.
Please do not hesitate to contact us, we are just a click away😊.
Happy Growaving and have a wonderful day🎈!
The app covers several needs of my store. The functionality is good and the support team is even better. Any question or concern was handled promptly. Five stars
Dear Tabrizi Rugs team,
Thank you so much for taking the time to share your feedback!💖
For you to say - just makes our day, because that is exactly what we’ve always strived for: to provide an all-in-one platform that will allow our customers to easily manage several apps from one dashboard.
A special thanks for mentioning the service. Our team works very hard to perform outstanding service and support for our beloved customers.🤩
Please be always sure that we are always there for you if you require any assistance.😎
Excellent app, great customer service .... any day of the week! highly recommend it. Very easy to use
Thank you so much for taking the time to leave a review!
Your feedback means the world to us! :)
This is my first experience building a shop site with Shopify.
As a Japanese person who is generally not good at English, when using an app made by a vendor other than Japan, it is difficult to contact the vendor's support team in English.
However, the support team for this app kindly responded to my questions and requests one by one.
Also, due to the time difference issue, it generally takes at least a day or more from the time I send the question to the time I receive the answer.
However, I have found this support team to be very responsive, within a few hours on average.
This app has three functions: "Wishllist", "Review", and "Reward". Regarding "Reward", there may be some resistance in Japanese business practices, but after testing the details of this function, I understand that it has a wealth of functions to increase repeat orders from customers.
I think that shop sites targeting Japanese customers are well worth using this app.
I think this app would be perfect with the addition of wholesale functionality.
My shop is a B to C shop, not a B to B shop. However, I would like to sell the product at a special discounted price to a special member customer.
A product can have a regular price and a member-only price, and when a member customer with a customer tag logs in, the member-only price is automatically displayed.
That's all there is to it.
There are certainly apps with such features, but they are either expensive due to a lot of unnecessary features, or as a way of discounting, many apps use a % discount method instead of a fixed price.
I hope that this "GROWAVE" app will evolve further in the future and have the simple and reasonably priced "Wholesale feature" that we want, like the above.
Finally, thank you very much to all "GROWAVE" support staff.
Hi, the team at お買い得マーケット えがおのたね and Takahashi!
First of all, I would like to thank you for such kind words and for your amazing feedback. It is very pleasant for our entire team to know that we are working and supporting you for a reason! ✨😍
Thank you very much for highlighting several important points and we are thrilled we are helping your business develop. This is our main goal. 🥳 You are happy - we are happy! 💙
We will try our best to continue to provide you with excellent service. See you soon. 😍
Ayana,
Growave Support team! 🎉
I recently used the Growave app on Shopify, and I'm thrilled to say that their customer support team was outstanding. They responded quickly to my inquiries and were able to resolve any issues I had promptly and efficiently, exactly as I had hoped for.
The responsiveness of the customer support team is a critical aspect of any app, and Growave exceeded my expectations in this regard. It's reassuring to know that I can count on their help whenever I need it.
In addition to the excellent customer support, I found the app's features to be incredibly useful for my Shopify store. It has helped me to improve the overall shopping experience for my customers and boost sales.
Overall, I highly recommend Growave for any Shopify store owner looking for an app that not only delivers exceptional features but also provides top-notch customer support.
Dear team at IMAN Shoppe Bookstore📚,
Thank you so much for such a detailed and amazing review💗!
We’ve passed your comments on to our team so they can enjoy the good vibes too🥰. Reviews like yours make our work worthwhile. We love that you enjoy using Growave and found the support team so useful. We couldn’t provide the service that we do without great customers like you!
Thanks for choosing us, we can’t wait to help you again✨!
We have been using Growave for more than one year and we love it!
It allows us to generate more revenue without investing much time or resources.
The app has been greta and the customer service even better!
11/10. This app has helped us replace 4 different apps at a fraction of the cost - Reviews, Loyalty Points, Social Icons & Insta feed and all is working flawlessly so far. The support is beyond anything I have experienced with countless apps I've tried. Huge thanks to Alex and the team for making installation effortless. Highly recommend this app!
Dear Not So Retro team,
Thank you so much for your kind words. 😍😍
We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! 💖
Happy Growaving! 💎