Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

January 5, 2022

I use this app for reviews, rewards, wishlists, and social sign-in. It's absolutely perfect for my shop. The customer service is super helpful. They responded very quickly and fixed all my issues. This is the best service I've experienced so far!

Dimensionists
Switzerland
11 months using the app
Growave replied January 6, 2022

Hey Dimensionists Team 🤩🥰!

Growave team is here. Thanks a lot for your valuable feedback 🤗.

Thank you for staying with us and appreciating our product and service. We always try to provide the best for our merchants 💙💙💙.

In particular, such sincere warm and kind words always help us and motivate us to move on👍!

Thanks again. Wishing your business prosperity. And we are always here for you 😊.

December 27, 2021

This is hands down the best app experience I’ve had. I use Growave for the wishlist, reviews, and loyalty program. Out of the box, it’s very well designed (and I’m a graphic designer) You can customize many elements with your exact colors on your own or go even further by reaching out to support who are incredibly responsive and kind.

Mad Perfumer
United States
11 months using the app
Growave replied December 28, 2021

Hey Mad Perfumer Team! 🤩

Thank you so much for your positive feedback! 😇 We’re thrilled to hear you enjoyed our app!💙

Special thanks for highlighting the items you like the most. We are very glad that you like the design 😋.

When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon 🥰.

Wishing you a Merry Christmas and Happy New Year! 🎄

February 20, 2022

This shopify app is simple to install and has a clean interface. Alex was quick to respond and a great help.

MIRKADA Jewelry
Germany
11 months using the app
Growave replied February 20, 2022

Heya gorgeous MIRKADA Jewelry team🤩

We are so glad and happy for your valuable feedback, it just melts our hearts in Growave to know your positive experience with us. We work hard on making our app great every day and this has been our reward - to have customers like you. We do hope your business continues t flourish, and of course we will help you with this✨✨

Thanks one more time from the whole Growave team for staying with us🤞

Happy Growaving🥰

December 23, 2021

Great app, everything works and the support is top notch. We switched themes and the guys notified us then re integrated it before I even asked.

Japanese Tools Australia
Australia
11 months using the app
Growave replied December 23, 2021

Good day, Japanese Tools Australia Team✨

We are extremely grateful that you took time and left us that beautiful review🤞

All our teams will be glad to read your warm and kind words and we are happy to see you are satisfied with our app and support too. We always try to offer only the best in terms of the app and its functions, as well as the support service. And we are glad to hear that we have met your expectations.🤗

Take care, your friends at Growave🌞

February 2, 2022

The app is amazing, highly recommend, the customer service team is very helpful. This app is a must for any and every Shopify website.

TwoTags
Australia
11 months using the app
Growave replied February 2, 2022

What a wonderful review from our beloved and amazing TwoTags team!💕

We're so glad our app has provided value to you and your store! Thanks so much for using our app and for your kind words! 🙌

It's a pleasure for us to work with such a great customer like you! Here at Growave, we put value in your trust and we will continue to have more updates coming down, and we are happy you're enjoying it.🎉

If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can.

Sincerely,
Growave Team🤞

April 2, 2021

Really intuitive, with great customer service. Tina has been super fast to respond, really clear in her answers & very helpful. Only draw back is that 'Custom Actions' are only available in the Enterprise plan. I'm not on Shopify Plus, nor do I intend to be. Having no middle-ground service whereby I could get hold of Custom Actions is a little frustrating. Not really a complaint though - more of a small wish for when/if updates happen. The app is fantastic and I'd thoroughly recommend.

Fiole
United Kingdom
11 months using the app
Growave replied April 6, 2021

Good day team at Fiole🤩,

It is so amazing hearing from you. We are sending you our endless gratitude for sharing your thoughts. Your feedback is an important component of our growth. Thank you so much for showing us the point where we need to put our attention. We have taken your advice into consideration and would like to let you know that we always put our efforts to keep the functionalities up-to-date💫.

Special thanks for mentioning our service, our priority goal is to provide exceptional support to our beloved customers.

We strongly believe in fruitful cooperation for many years and from our side, we will do all possible and impossible 🌱🌸.

April 8, 2021

Great app. works perfect and support is extremely strong. highly recommended!. So grab it. Was the right choice for us.

Viweedy Canna Eso Store
Switzerland
11 months using the app
Growave replied April 9, 2021

We are touched beyond words for this amazing and thoughtful review team at Viweedy Canna Eso Store. Thanks a lot for taking your time and sharing your thoughts. We appreciate it so much🙏🏻.

Be always sure to hit the Live Chat button on your admin panel or reach us at support@growave.io if you need any assistance. We will be happy to assist you❤️

March 2, 2020

This is a must-have app for your store. The customer service is fast, responsive and very helpful, even helped with my custom requests; especially, Tattu. Definitely recommended.

Puzzlers
United States
11 months using the app
October 7, 2020

The customer service is next level. I've recently installed this app and everyone I've engaged with has been so quick to act and just lovely. You've got an A+++ team there.

PrettyPicklesShop
Australia
11 months using the app
Growave replied October 13, 2020

Hi PrettyPicklesShop, thank you so much for taking the time to give us a great rating! 😍

Your opinion is valued greatly and it really helps us maintain an excellent standard of service, knowing that our customers recognize our work. So, thank you too for your support! 😊

March 4, 2022

Alex, the Customer Support Manager provides the greatest customer support out there! Trust me !! He is very professional, helps you with anything and explains you everything very very detailed. My experience with the Growave team is just great!! I sincerely recommend them!

Uppercase.ro
Romania
11 months using the app
Growave replied March 9, 2022

Dear Uppercase.ro team,

Thank you for the fantastic review 💜! We loved being of service to you and hope we can assist you again soon. You are rock 🤘.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers.

We are very happy to have met your expectations 💜.