Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

August 27, 2021

Customer service has been exceptional at Growave. After experiencing issues with our reviews widget after upgrading our theme, Growave advised that it was a theme error and not an app issue. I contacted the developer of the paid theme and they were unable to assist. I reached out to Growave again and they went above and beyond to resolve the issue that the theme developer was not able (or willing) to. THANK YOU for your time, attention to detail and commitment to resolving my issue!

A Meaningful Mood
United States
11 months using the app
Growave replied September 1, 2021

Dear, A MEANINGFUL MOOD Team! 💖

Let me on behalf of all members of our friendly team, to thank you for such kind words addressed to us. We were very pleased to read your review. And we are really happy that your interaction with our app was so positive 😊.

As you can see, the opinions of our clients help us to provide better experiences and grow as a company 🙌.

It was nice to help, if you have any questions, be sure to ask, I will help!👍

November 19, 2018

I have never experienced such a high quality customer service from an app! Nurila and her team were really fast at responding and helping me complete the integration with our store, as well as look into personalizing the app to meet our needs and our store's existing setup. Highly recommended!

RY Marketplace
United States
11 months using the app
June 9, 2020

I love Growave! It definitely made a huge difference. I think reviews become even more appealing when the shop owner responds and that's one of the reasons we updgraded from the free version. I also like the idea of rewarding customers for referrals and visits with points that they may redeem for future use. Tattu is awesome!

Laybarequeenbee
United States
11 months using the app
November 3, 2020

A great application, my store is more attractive, combined with social media and membership system, it is convenient for me to do marketing work! I highly recommend it! ! !

Maener
Hong Kong SAR
11 months using the app
Growave replied November 3, 2020

Hi Maener. We are incredibly grateful that you took the time out to leave us such a lovely review! 😇

So happy to see how you are taking the most out of our Social Login, Instagram and Loyalty & Rewards, and to witness your store becoming even more attractive with our features - it’s one of the best compliments for us! 😍

We’ve always strived to create something easy-to-use and convenient for our customers. That’s why we brought all apps together into one platform. Your satisfaction with Growave pays off all the hard work our developers put in.

Thank you for your kind words and recommendation! ✨

February 13, 2020

I'm still not using all the elements available on the app, but I'm sure that when I do, I will be just as happy as with the ones I'm using.
The Reviews are key to the success of my business. In a matter of days, we were receiving reviews.
The team at Growave are super responsive, and also have helped me with any information that I didn't understand.

The Silk Road Project Pty Ltd
Australia
11 months using the app
May 13, 2020

哈哈,作为一个中国卖家,用中文全程沟通都可以做好服务。这家公司的服务真的是非常棒的,当然用中文留言很多人看不懂。
Haha, as a Chinese seller, you can do a good job in Chinese communication. The service of this company is really excellent. Of course, many people can't understand the message in Chinese.

coolpapaクールパパ
China
11 months using the app
February 9, 2017

The SocialShopWave team has been a tremendous support for our young startup. They've been more than happy to assist in making a fluid integration into our Shopify store. On top of that, there features have actually helped us eliminated a lot of unnecessary other plugins we initially believed we needed to have. Great team, and great drive. Keep coming out with great stuff guys!

Dailenspencer
United States
11 months using the app
October 24, 2017

Excellent customer service and follow up. They are quick to follow up to ensure you are happy that everything is working as expected. Their commitment to customer service is excellent. One of the best supported Apps in the Shopify Store.

Toshay Org
Australia
11 months using the app
July 12, 2021

Growave has everything that my store needs; all in one place. The team is so helpful and responsive!

VOLASHES
Canada
11 months using the app
Growave replied July 14, 2021

Hello, our dear VOLASHES team! 💓

Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. It is very respectful that you appreciate our one of the most important qualities- "all in one place".

We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

January 27, 2020

Really nice app,very useful,does a really good job and support from Tattu is incredible. Must try for everyone.

Shibamboo Store
India
10 months using the app