Help Center: AI FAQ Page , 1,326 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.
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The ticketing system is quite nice for most things, and the one time we had an issue with a form the team responded and fixed it the same day, which is pretty huge.
There are a few minor nuisances like the ticketing page needing to be manually reloaded to view customer history and the way some search terms and results persist after you switch "bins", and need to have the search terms manually deleted to view the contents of the new bin.
Despite a few bumps, quite a good experience overall.
Thank you very much for your honest feedback!
It really helps make our product better and grow.
We have passed this information to our dev team so they can look at it more deeply.
All the best,
HelpCenter team
I used the help-center support to be sure to install it well. Very fast and and efficient. Thanks to all
Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!
Awesome app...... easy to use. Love it a lot
Application facile d'utilisation. Très pratique
Straight forward and easy to use. Great!
change of opinion because they solved the problem that they had of the app. I had used it before and I liked it! here we go again to use it.
Great product for a startup. It has various features custom build for the users experience. I wpuld recommend this to any entrepreneur.
Hello iSOMI Smart Home Security Camera Team,
Thank you for leaving such a positive review!
We're truly pleased to know that you find our app useful for your store and would recommend it to other merchants as well.
We strive for perfection and will keep on improving with every single day!
Best regards,
HelpCenter Team
this is really a great app. It's free and so easy to navigate. One of the MUS-HAVE-APP on your site. It comes with a contract form as well. Thank you so much for giving a free app for people like us who just starting up!
Considering this is a free app it is ace. Very simple to use, auto formats with my theme and had a great looking FAQ page published in an hour so. Superb. www.burycomputers.com