Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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I was able to install this app and get our FAQ page up in less than 7 minutes total (I timed). I had one issue with our theme acting funny with the collapsing headers, but I reached out to support and they were very responsive and got the problem fixed in no time at all. Very happy with this app. And let's face it, the price is hard to beat!
Awesome too!!!!!!!!!! recommend
Absolutely best FAQ app. No limits on questions or sections. Also fit my design perfectly. Thank you!
a very responsive customer service! the team helpcenter helped me a lot with the installation of the application and made all the desired changes
very easy to use, everything is preconfigured, it was very helpful, keep it up, more applications like this please
I used this app to make FAQ page, can't say anything else but great app, easy and quick to set up =)
I would like to congratulate support team for doing such a great job .. they made a condsidering improvement, the app now works perfectly !!
I recommand this app and also trackr!
I support 5 star developer fun, because I do not know how to build FAQ
GR8 JOB i really like this app it helps to have more convert purchase thank you nice nice nice 100
The formatting tools really suck for the FAQ page. Not user friendly or stable. At All. Not being able to change or match fonts is time consuming and inconvenient :((
Hello there!
Kindly note that HelpCenter app tries to take in the styles as provided by your theme developer. HelpCenter FAQ page will look different on different themes.
Our agent has reached out to you to assist and apply the changes you are trying to achieve.
Best wishes,
Support team