Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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It is a really good app however it has lost 2 stars because it loads un-minified scripts and styles on the frontend. Possibly not a big deal if it's the only app you use but these scripts can add up and each being loaded separately can take a toll on page load times and therefore SEO.
saves so much time and is easy to use, i offer you use this if your in a rush, and its free so why not :)
Easy to make a FAQ page. The only thing it's missing is the meta description. It would get 5 stars otherwise
We upgrade the rate - because they answer after we put 1 star. Still no 5 stars or 4 stars because they can’t help to add the FAQ on the product pages (as other app producers can do). Lets hope they fix it soon - in that case we will give them more stars...
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Ok app - but this company have no customer service at all. They never answer when we contact them. So for people out there looking for a FAQ app - look some where else - because if you have some trouble with the app - don‘t expect any answer from them.
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Good design of the FAQ and the app is easy to use. Simple and sufficient results. Exactly what I needed. I strongly recommend the app
Super useful application, has reduced our support emails at least by 35% great job guys and it looks awesome
After trying many FAQ's this was by far the easiest and best version
An hour in fooling around. Oberlo apps, its in the name. :)
Easy to use. Just get ready your Q & A for FAQ and you're set to go.
Excellent! Helpful and very easy to create FAQ