Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
Refine
-
By rating
Very good app. Clear and intuitive back-end, can be customized a little bit through the Theme's CSS file. The only minus is there is no way to customize the app's page itself, and the URL is not perfect as well. Strongly recommended.
It would be nice to have a paid version with the ability to customize the META description for the app page, and to add a descriptive text block under the header of the page.
5/5
second store we use this app, this is amazing.... translations options.. integrate facebook chat... this is AMAZZZIINNNGGGG!
J'ai utilisé cette application pour m'aider avec la FAQ, Facile à paramétrer et à mettre en place. Je recommande.
A lovely lovely app...much needed and was on a look out for something like this for over 4 months now. Finally, we have it and its free. Hope it stays free forever :)
Great stuff team!! Would love to be able to reposition categories and an option of showing only the key categories on the page, currently with more than 25 FAQS the page gets longer and longer. However, I am sure these things will be fixed sooner than we can think.
Awesome App!! This app makes my FAQs page look way more professional. I am so excited to have found this app and can't believe that it's free. Definitely a must have!
I use helpcenter to make my Frequently asked questions page, it works well, very easy to use. Don`t expect any fancy features. Its simple but it works!
Great app! Easy to set-up and very helpful to my customers.
very user friendly. will definitely recommend this to other store owners as well. i only wish there are other templates available depending on your niche.
Thank you for the review! More templates are available in Premium Help Center version. Their demo's can be found Help Center's Settings page. We hope you'll like them :). If you have more questions, just let us know - support@eoscity.com.
We wish you all the best in your business!
HelpCenter team
Very useful and flexible app. Provide all must to use features in the free plan. Suggest to use for every Shopify store.
Facile a prendre en main, l'application est facile a utiliser, facilité de création de section. Cette application est vraiment pas mal
Hi Sporty-Human - Vêtements et accessoires unisex!
Thank you so much for sparing a minute and leaving this positive review!
We're pleased to hear that you enjoy using our app.
We hope HelpCenter will enable you in flourishing your business and attracting new customers!
Merci beaucoup d'avoir pris le temps de laisser cet avis positif !
Nous sommes heureux d'apprendre que vous aimez utiliser notre application.
Nous espérons que HelpCenter vous permettra de développer votre activité et d'attirer de nouveaux clients !
Best regards,
HelpCenter team