Reviews (1,331)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for ...
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Nice, self-explanatory, easy to navigate. Great customization options.
Can't think of any difficulties I've had. Great app.
EXCELENT. It's so clear an easy to use. My shop looks more professional and great. I really recomend this.
The Help Centre is a great app and very easy to use. Will recommend to friends..
This is a really easy to use app! I do not have a bad word to say.....Its simple, it works.
If you want a F.A.Q. page you will get one for free here!
This app is unstable and the support are weak. This app is unstable and the support are weak. This app is unstable and the support are weak.
Hello Oh&Ah,
We checked your situation with developers promptly. Help Center app does not in any way affect the way a client's store works. Our app installs and is reachable ...
This app was helpful to the primary point of getting help. I wanted to see a wider range of colorful or maybe some exotic features to make it like a brand to compliment your store.
I can't say enough about these guys. Very very fast to respond to my support queries and I feel like they genuinely care about their customers. Great app and next level support!
Hi Stahlcar Scan Tools!
Thank you very much for such a high rate of our support team work. It's our pleasure to hear that you've stayed satisfied with it as we always try to ...
I used to love this app, but I just found out that if I want to continue adding new sections and categories to my FAQ page, then I'll need to upgrade to premium. From now on, the free version will only include one category and one section. This will basically force every user to use the premium version, since having only one section on the FAQ page is not very useful (unless you want your page to ...
Dear Polaris Baby,
Thank you for your feedback. We want to assure that all Help Center features and FAQ structure that you had before Premium plans launch remain you for FREE ...
Great app. Easy to use, and it meets all our needs in terms of FAQs. Fairly customizable (colors, etc.), but enough for it to work smoothly.
Great free FAQ page, looks very neat and fits well with our website. Would appreciate more customisation options (e.g. header options) but brilliant customer service when I asked for help with something. Thanks!