Help Center: AI FAQ Page , 1,326 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.
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Easy to use and integrate! Such a helpful App for any Shopify store!
It's very easy to use, and you can get a nice page. The font part in setting is a little bit confusing, you need to try to adjust it to get the good size.
The app keeps crashing when building the FAQ page and often get “ invalid link” when trying to do something. It doesn’t take into account the general format setting of your website and you can’t change it – blue underline titles for sections, different font type and size. It also alters the Main Menu adding blue underlines on menu items. Bottom line the FAQ page does not have the same look and feel than the rest of the website… looking very unprofessional.
Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST
Installed app, etc added topics and articles but had blank page.
useless and deleted!
The design is great but the app keeps crashing when trying to make my FAQ page, ignored it at first but got so annoying i had to delete the app. Sometimes i would click a button and it would say invalid link. Not sure why the app is five stars.
A bit too geeky. I mean it is from my experience as I think that like me who knows quite a little about building the websites there are lot of such people. So this is the first choice why we go and find such product as Shopify. The main things are not so easy understandable but nevertheless I am using it and got through.
Can not compare with others as I installed your app because of good youtube video guidance.
Easy to use, clean layout. Happy with this app. Does what it says and its free. Makes it easy for customers to find info.
I really don't get this app. It calls itself a help center but for the life of me I could not get it installed and there was no help. The shopify menu instructions are either very poorly written or out of date. And there is no help!!
We'd more that happy to get a problem solved. Our support team is always here and ready to assist but here has been an issue in support request delivery. We were not aware of the HelpCenter installation problem in a shop Nigel Greene Electrical.
Looking forward for you reply to the email we just sent.
I found it really easy to use and very helpful in creating an organised FAQ page, although I would like to be able to customise the page a little bit more such as font, images etc.