HelpCenter | FAQ Chat Helpdesk , 1,313 reviews

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
    1.1K
  • 7% of ratings are 4 stars
    96
  • 2% of ratings are 3 stars
    22
  • 1% of ratings are 2 stars
    18
  • 3% of ratings are 1 stars
    40
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies the creation of professional FAQ pages. They value the ability to create sections and categories, and the responsive support team. Merchants report fewer customer inquiries, indicating the app's effectiveness. The live chat feature and seamless theme integration are also favored. Merchants also note the app's speed, performance, and the availability of a free version.

April 27, 2017

Didn't work for me. Interface is awkward to navigate and the "contact" button just simply didn't work. URL is set to "www.yourdomain.com/apps-help-centre". Couldn't find a way to edit this, looks odd and unprofessional to have "apps" in your URL rather than "pages". The app needs access to your customers and customers data for no reason. There's no reason that the app needs it and I'm disappointed in Oberlo for using this tactic to steal our customer data. If you respect your customers and your own integrity, do not install this.

Gamerquote
United Kingdom
18 minutes using the app
February 28, 2017

The layout on the page is not right. I can't fix the title and the search bar to be under the menu.

1pure 2
United States
19 minutes using the app
March 3, 2016

Installed app, etc added topics and articles but had blank page.

useless and deleted!

Zbera Seeds
United Kingdom
About 1 hour using the app
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