Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 20, 2020

nice and easy to use. very intuitive and comes with preprogramed template of most frequent questions.

KubaroStore
Thailand
About 1 hour using the app
February 11, 2020

Seems good, does take a while to get a hang of it. They did ask the review a bit too early, I barely got to do anything.

Verdant Voyage
France
About 1 hour using the app
May 23, 2019

Really easy to build a descriptive FAQs page. The result is professional an clean. Great app to improve your store

Veneno
Mexico
41 minutes using the app
February 10, 2019

Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!

Medencefóliázás
Hungary
36 minutes using the app
August 12, 2020

This app work perfect. It leads me along the way to write nice copy for my FAQ page. I have used it for years and love it.

Fasteners Inc
United States
35 minutes using the app
March 9, 2020

Amazing, very user friendly! Works great with Shopify and the results look amazing. Would highly recommend!

GURiJi
United States
33 minutes using the app
February 16, 2020

Un trabajo fenomenal de verdad, no pernsé que seria tan sencillo publica un FAQ.
Gracias a todo el equipo

UNCCORG STORE
Spain
About 11 hours using the app
March 31, 2020

Extremely versatile and easy to use! Able to create FAQ menus with many different options. Simply edit and move categories, sections and articles to fit your website theme.

VoidScan
Canada
29 minutes using the app
January 27, 2017

Really easy to learn and use! Just what I need, thank you!

Realdotshop
Australia
21 minutes using the app
July 14, 2019

Very good app. This is the feature I have always wanted to achieve.Thank you very much for the developer.

windmup
China
21 minutes using the app