Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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This app is amazing and so easy to use, we love it!! Have a help center has greatly improved the credibility of our store. In addition, the support team has always been super quick to help answer questions, customize the way the app appears just for us and generally help out. Highly recommend!
First of all, the app works great. The customer service in helping me to resolve an issue was one of the most rewarding experiences I've received yet. They took the time to show what most companies lack in this ecommerce world, and that's the word "empathy." I love this app. Period. Thanks again guys for helping our company.
Dear YOUnique Fashion,
Thank you for your kind words, they inspire us a lot! We wish you all the best in your business and if you'll need any help regarding Help Center app - just let us know, we'll do our best.
Have a great day!
Help Center support
This is an amazing app. It works beautifully. Very Clean, minimal and to the point. My only complaint is that there isn't an export & import option. That would be useful for people who create new Shopify stores regularly. Besides that this plugin is flawless.
i LOVE THE APP! So easy to use! I can build my FAQ page so quickly!
Awsome, realy helps a lot, Thank you
I use the application to make my FAQ more professional and it is very easy to use and configure, I am very satisfied
Definitely a must for all websites! I am SO happy I decided to install this app as it makes my website so much more professional. I needed some help in increasing my font size so I contacted the support team, Marius fixed it straight away for me, I didn't have to do a thing! Highly recommend this for all!
Es muy intuitiva está aplicación para las preguntas frecuentes, además de que tiene ejemplos como demostración de lo que puedes incluir y demás.
FEEDBACK: I wish i could create more than 1 FAQ page.
Perfect for FAQ. Very clean. and looks great on website
Awesome support team for quick fixes, and really clean, easy-to-use page for the website! Great app.