Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
Refine
-
By rating
Very happy with the app and their customer service. I would use this on any other future sites i create also.
It is very good app!!!! i love it so much
Beautiful and easy app to use and will definitely recommend it to anyone. I love it... so go get it :)
So far so good. only 30 seconds in!!
The app is great and helped me to create a really attractive FAQ page. The support is also excellent.
Excellent app! Does exactly as it states and I'm all for FREE things ;) Made my FAQs page look professional and easy to navigate for my visitors.
Super app, does well the job.
Can anyone let me know where I could in the code update the style of the page created by HelpCenter ? For instance I would like to modify the code to show smaller title.
Thanks !
Hi Adapto! Thank you for using our app and it's great that you enjoy using it! :) Speaking about the style edits, you can do this by addressing the Helpcenter page from a main liquid file. In most cases it is theme.scss.liquid. I'm pasting the code below which addresses all fonts sizes, but you can leave only H1 line to edit the main title.
.s4com-helpcenter .s4com-space-bottom h1 {
font-size: 20px;
}
.s4com-helpcenter .s4com-space-bottom h2 {
font-size: 20px;
}
.s4com-helpcenter .s4com-space-bottom h3 {
font-size: 20px;
}
.s4com-helpcenter .s4com-space-bottom h4 {
font-size: 15px;
}
.s4com-helpcenter .s4com-space-bottom p,
.s4com-helpcenter .s4com-space-bottom span {
font-size: 15px!important;
}
The best FAQs builder you can find out there, works very well and is free! The support team is always wiling to help you on any regards related with this tool.
I wanted a professional and clean looking FAQ page, with the drop down sections. HelpCenter is perfect for that. Since I wanted 2 main drop down sections, I paid for the premium version (definitely affordable) and am happy I did. My page looks clean and professional.
Plataforma simple pero funcional. Destacaría el servicio de atención al cliente, muy rápida y eficiente.
Hello Securfix Team!
Thank you for your wonderful feedback, we do appreciate it :)
Our Team is always here to help, so I hope your journey with our app will be joyful.
Best regards,
Hepcenter Team.