Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive customer support tools, including customizable FAQs, live chat, contact forms, and a ticketing system. They praise its user-friendly interface, seamless Shopify integration, and the professional appearance it lends to websites. The responsive customer support team is noted for its availability during off-hours, and the fair pricing structure, with a free plan suitable for new or small businesses, is also appreciated.
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Outstanding value and great support. Makes it very easy to create an easy to navigate help center. Has already cut down on our customer service calls. Super quick to give help with styling if needed, My only gripe is that I wish I could create multiple "help centers" as it would be perfect for putting FAQ's on product pages specific only to that product. The SEO benefits would be nice as well.
Hello ShootingTargets7,
Thank you very much for positive review and valuable feedback - it's really important for HelpCenter team! Regarding SEO benefits - please navigate to Help Center app's preferences, FAQ => Settings tab. Down bellow there is "SEO" settings part with several options. Maybe it will be valuable for your store's FAQ SEO?
If you have any questions or need help - please let us know via support@eoscity.com and we'll be more than glad to help!
Have a great day -
Help Center team
We have been using this app since we launched our Shopify store almost a year ago. The app is very easy to use and creates a nice, clean, easy to follow FAQ page. The customer support is amazing with fast turn around and assistance.
Using HelpCenter is the right decision for a super FAQ page. I like the look and feel as well as the customer support. I would recommend it!
Very good! Easy to use and great design. It's important for us to be able to show our website visitors answers to their questions to increase our conversion rate.
Love this app to create a FAQ page for my website. Its easy, smooth, and seamless and perfect for startups
easy to use, nice and clean alternative to a standard page.
Outstanding app, really happy I found it!
This is excellent. What I like is, it doesn't place any company logo and ask to purchase Pro version in order to remove it.
A great FREE addition to your website! The best app I think I've installed! Great job Oberlo!
Very happy with the app and their customer service. I would use this on any other future sites i create also.