Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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It works great. Very attractive pages quick responded. Thank you so much.
The customer support team did well.
your appli doesn t work in my shop
Great app to build a FAQ page. Easy to use and robust. Works without issues on my theme. Super happy and would recommend to anyone.
Great customer service thank you very much!
Excellent App. Makes a really nice FAQ for customers, doesn't have crazy pop-ups or review requests, and is super easy to set up. Very useful.
Installed this app about 2 months ago, I have not needed to upgrade as yet but so far so good. would recommend
Good app. Very great customer support. I can recommend it...........................................
I finally found an app that gives my website another notch of elevation. thanks. It's easy to apply. Im still working on implementing the Helpdesk feature. But so far so good.
L'application est pratique et bien faite. Mais j'ai eu un souci : une fois insérée dans le menu principal, dès que j'ai cliqué sur le lien de la FAQ, tous les liens de la page sont devenus bleus !
J'ai contacté le support qui m'a répondu dans les 45 minutes suivantes : bravo !
Leur réponse a été pertinente : il ne faut pas importer de texte déjà formaté dans leur éditeur de texte, mais le formater dans cet éditeur. Ce qui s'est passé, c'est que j'avais importé un texte avec un lien vers une page. C'est ce lien qui a mis la pagaille.. J'ai donc tout effacé, réimporté le texte sans le lien, et créé le lien dans l'éditeur de texte. Et tout est maintenant OK.
Merci donc à toute l'équipe pour leur rapidité et l'efficacité de leur réponse.
Cela fonctionne parfaitement, et le résultat est très pro ! Je recommanderai sans hésiter cette application à mes amis.
The application is practical and well done. But I had a problem: once inserted in the main menu, as soon as I clicked on the FAQ link, all links on the page became blue!
I contacted the support who responded within 45 minutes: bravo!
Their answer was relevant: do not import text already formatted in their text editor, but format it in this editor. What happened was that I had imported a text with a link to a page. It was this link that made the mess .. So I erased everything, reimported the text without the link, and created the link in the text editor. And everything is OK now.
So thank you to the team for their speed and the efficiency of their response.
It works perfectly, and the result is very pro! I will definitely recommend this app to my friends.
This is a great app, and it made it very easy to build a nice looking FAQs page!